SHAHANAZ ROKONUDDIN
Silver Spring,MD
Summary
IT Governance, Compliance, and Business Analysis professional with 14+ years of experience in U.S. federal government environments including regulatory and policy-adjacent agencies (IRS, HHS, NIH, NARA, Dept of Ed). Experienced maintaining SSPs, PIAs, and ATO documentation in alignment with NIST 800-53 and NIST 800-37 frameworks. Strong background supporting privacy, security, and governance functions while translating complex business workflows into structured requirements and test artifacts.
Overview
15
15
years of professional experience
Work History
Sr. Consultant, PMO Support & Compliance Manager
Triple Point Security (NIH)
Leesburg, VA
05.2025 - Current
- Support federal IT governance initiatives within a major U.S. regulatory health agency environment.
- Coordinate with Board-level security, privacy, and compliance stakeholders.
- Maintain audit-ready compliance documentation and risk posture tracking.
- Led security strategy development for federal projects, enhancing risk management frameworks.
- Facilitated stakeholder engagement sessions, gathering requirements to align security initiatives with agency goals.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
Sr. Analyst III, PMO Team Lead
Chevo Consulting (IRS)
Rockville, MD
04.2020 - 05.2025
- Served as Task Order Lead for the IRS Customer Service Representative (CSR) ChatBot and Live Assistance initiative, managing team of 9 across 7 workstreams, ensuring timely delivery and approval of all contractual deliverables.
- Maintained ELC security artifacts supporting FISMA-aligned system portfolios.
- Supported ATO documentation and assessment cycles under federal privacy and security frameworks.
- Developed process flow diagrams using Visio to translate business workflows into structured requirements.
- Coordinated UAT efforts with non-technical business users including program analysts and executives.
- Collaborated with cross-functional teams to enhance operational efficiencies.
- Led initiatives to streamline reporting processes and improve accuracy.
- Facilitated workshops to align stakeholder expectations with project goals.
Acquisitions Manager / PMO Business Analyst
DS Federal Inc (HHS OCIO)
Rockville, MD
02.2019 - 12.2024
- Supported governance intake and oversight within a federal policy-adjacent OCIO environment.
- Utilized SharePoint Online and enterprise workflow tools to manage documentation and reporting.
- Led and managed all interagency agreements between HHS OCIO and its customers, overseeing development, execution, and lifecycle tracking across UFMS and G-Invoicing.
- Monitored and tracked fiscal year funding, producing detailed reports, charts, and infographics to present agreement pipelines, spending trends, and budget insights to executive leadership, including the CIO and Deputy CIO.
- Facilitated weekly Project Management Review meetings and provided ongoing updates to OCPO leadership, division directors, and project managers
Business Analyst
Exeter Government Services – MAXIMUS (Dept. of Education)
Frederick, MD
07.2017 - 12.2018
- Developed requirements documentation and maintained traceability in HP ALM.
- Created process models and system documentation to support regulatory program delivery.
- Collaborated with internal and external stakeholders to assess Change Requests, determine resolution strategies, and develop Impact Assessments and Rough Order of Magnitude (ROM)/Level of Effort (LOE) estimates for project management and FSA approval
- Led development and analysis of business requirements and call flows for IVR payment system modifications; elicited and documented call flow solutions using Visio and secured stakeholder approval.
- Investigated and analyzed system transaction processing to confirm functional accuracy and system configuration alignment with business needs
Senior Requirements Analyst
XLA Inc. (National Archives, NARA)
McLean, VA
10.2016 - 04.2017
- Analyzed and validated documentation against federal information security and records management standards.
- Developed reports summarizing findings and recommendations for improvement against IEEE standards for project-related artifacts, to include but not limited to, Concept of Operations, Stakeholder Requirements Specifications, System Requirements Specifications, and Use Cases
- Facilitated requirements gathering sessions with stakeholders to align project goals and objectives.
- Conducted impact analysis on proposed changes to assess potential risks and benefits for stakeholders.
Business Analyst / Change Management Support
Federal Working Group (IRS)
McLean, VA
04.2015 - 09.2016
- Supported enterprise change control processes within a regulatory tax administration environment.
- Provided assistance in developing and maintaining Epics and Features within the RRC/RTC tools based on Business and Technical needs
- Provided assistance in the initial development of IRS specific documentation (Solution Architecture (SA) and Vision, Scope, and Architecture (VSA)).
- Led requirements elicitation and development at the program, project, and build-to levels by identifying and engaging key stakeholders.
- Authored and submitted Unified Work Requests (UWRs) and Change Requests (CRs) in accordance with enterprise-wide standards; coordinated with enterprise organizations and the Change Control Board (CCB) for approvals.
Requirements Analyst / Change Management Support
The Goal Inc. (IRS)
Dulles, VA
08.2014 - 04.2015
- Elicited and documented federal system requirements aligned with enterprise governance standards.
- Authored and submitted Unified Work Requests (UWRs) in alignment with enterprise standards and coordinated approvals with cross-functional teams.
- Managed Change Requests (CRs) to refine existing requirements and ensured alignment with Enterprise Change Control Board (CCB) processes.
- Maintained and updated the RequisitePro database with approved UWRs and CRs to ensure requirements accuracy and traceability.
Security Analyst / Business Analyst
TISTA Science and Tech (IRS)
Rockville, MD
12.2010 - 08.2014
- Maintained ELC security documentation aligned with NIST and federal privacy frameworks.
- Supported IAM initiatives within federal regulatory environments.
- Conducted workshops and interviews with stakeholders to assess current IAM capabilities, identify service gaps, and define target state solutions; contributed to the development of IAM maturity models, roadmaps, and release plans.
- Created traceability matrices and test flows to ensure comprehensive coverage for automated confidence testing and manual test cases; conducted UAT, developed use cases, and documented test scenarios for the eAuthentication interface.
- Delivered program-level support in planning, architecture, financial management, and deployment reporting; authored Program/Project Management Plans and provided executive-level updates.
- Assisted in the development of an organized and executable exit strategy where knowledge, artifacts and work products can effectively and efficiently transition into assets and property of the IRS as this contract lifecycle reached conclusion.
Education
M.S. - Information Assurance
University of Maryland
College ParkB.A. - Criminology & Criminal Justice
University of Maryland
College Park12.2009
Skills
- FISMA Documentation
- SSP
- PIA
- ATO Support
- NIST 800-53 / 800-37
- Federal IT Governance
- Regulatory & Policy-Adjacent Environments
- Visio Process Modeling
- SharePoint Online
- Microsoft Power Platform (business usage)
- UAT Coordination with Non-Technical Users
Timeline
Sr. Consultant, PMO Support & Compliance Manager
Triple Point Security (NIH)
05.2025 - Current
Sr. Analyst III, PMO Team Lead
Chevo Consulting (IRS)
04.2020 - 05.2025
Acquisitions Manager / PMO Business Analyst
DS Federal Inc (HHS OCIO)
02.2019 - 12.2024
Business Analyst
Exeter Government Services – MAXIMUS (Dept. of Education)
07.2017 - 12.2018
Senior Requirements Analyst
XLA Inc. (National Archives, NARA)
10.2016 - 04.2017
Business Analyst / Change Management Support
Federal Working Group (IRS)
04.2015 - 09.2016
Requirements Analyst / Change Management Support
The Goal Inc. (IRS)
08.2014 - 04.2015
Security Analyst / Business Analyst
TISTA Science and Tech (IRS)
12.2010 - 08.2014
M.S. - Information Assurance
University of Maryland
B.A. - Criminology & Criminal Justice
University of Maryland