Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaharia Nafiz

East Elmhurst,NY

Summary

Results-driven professional with extensive experience at Wendy's, specializing in service excellence and cash management. Proven ability to enhance customer loyalty through effective communication and adherence to procedures, ensuring seamless operations during peak hours. Trained in register operations and customer service, contributing to efficient front-end operations. Dependable team member committed to exceeding customer expectations and completing assignments efficiently.

Overview

1
1
year of professional experience

Work History

Cashier

Wendy's
Woodside, NY
05.2024 - Current
  • Resolved customer complaints in alignment with company policy to enhance satisfaction.
  • Maintained knowledge of store promotions, effectively highlighting sales opportunities for customers.
  • Built and nurtured relationships with employees to foster a collaborative work environment.
  • Ensured adherence to security procedures for managing large cash transactions.
  • Operated cash register with precision, processing various payment methods efficiently.
  • Ensured compliance with safety regulations, promoting a secure shopping experience.
  • Delivered exceptional customer service by utilizing active listening and engagement strategies.

Education

GED -

LaGuardia Community College
Long Island City, NY

Skills

  • Service excellence
  • Cash management
  • Multitasking abilities
  • Collaborative teamwork
  • Effective time management
  • Adherence to procedures
  • Communication proficiency
  • Problem-solving skills
  • Retail management
  • Interpret four languages

Languages

bangla
Native/ Bilingual
Hindi
Full Professional
Urdu
Professional

Timeline

Cashier

Wendy's
05.2024 - Current

GED -

LaGuardia Community College

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