SHAHBANO WASIM
Bolingbrook,IL
Summary
Highly knowledgeable and skilled individual looking for entry level project management position through which to practice effective communication, efficient planning strategy and deliver exceptional projects to consumers
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant to the President
Al-Furqaan Foundation
08.2024 - 12.2024
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
Warehouse Supervisor
KSS Merchants
02.2024 - 08.2024
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Assistant Project Manager
Concept Health Technologies
03.2022 - 01.2024
- Developed relationships with stakeholders and clients, and implemented feedback to help retailers earn13% more on average
- Worked to understand client pain points, and demonstrated that data in team presentation reports
- Checked in with and collaborated with department heads and cross-functional teams to meet a variety of needs
- Conducted user interviews, created schedules, and owned project development from ideation of features to development
- Utilized trello and monday.com to manage tasks and track progress, reducing miscommunications by11%
- Facilitated team communication through Slack, increasing task completion efficiency by16%
- Maintained project files and documentation using Dropbox, reducing retrieval time by33% and increasing project transparency by15%
- Participated in discussions and in presenting project reports to leadership, recommending changes and ideas
- Worked within an agile team, and helped prioritize and scope feature requests to ensure that the biggest impact features were worked on first
- Executed market research and analysis, increasing project insights by34% and decreasing potential risks by22%
- Coordinated with cross-functional teams using Microsoft Project, resulting in a23% reduction in escalations and a16% increase in issue resolution
- Oversaw technical projects in alignment with organizational goals that drove over $1M in annual revenue
Software Quality Assurance Manager
Canada Corp.
07.2021 - 01.2022
- Acted as the liaison between product, IT, and sales teams to understand customer demand for new features and prioritize the product roadmap for the internal tooling team
- Achieved an average test coverage of98% across multiple projects that ensured comprehensive testing and minimizing the risk of undiscovered defects
- Automated82% of test cases using Selenium, which resulted in a significant reduction in manual effort and increased testing coverage
- Identified and reported potential quality issues, preventing defects from reaching the customer, saving potential rework costs
- Automated end to end testing, saving engineers over15 hours each week in manual testing and helping protect ~$20,000 lost annually to bugs not caught
Publishing Assistant Manager
Information Technology Services
03.2017 - 06.2020
- Managing and integration of the scientific articles to publish in subscription based and open access Journals to generate revenue
- Support the senior publishing manager in planning, managing, and implementing a publication schedule and meeting the deadlines70% of the time
- Researching and fact-checking to ensure published content is accurate and informative
- Proofreading and editing manuscripts to correct errors or suggest improvement resulting in a45% increase in readability
- Ensuring articles follow a set style guide
- Communicating with team members to ensure consistency across all published content
- Managing the editorial calendar to ensure content is ready before the publishing date
- Scheduling and attending meetings related to the publication process
- Managing intellectual property and copyrighted images or other types of content before publishing
- Responding to e-mails sent by authors and subject matter experts
- Using software to create visually appealing and logical page layouts and covers
Education
Bachelors of Arts - Psychology
University of Karachi
Masters of Arts - Psychology
University of Karachi
Skills
- Project Management Methodologies
- Microsoft Office: Excel, PowerPoint, Project Planner
- Project Management tools
- Critical Thinking
- Problem Resolution
- Team Management
- Organization Skills
- Time management expertise
Certification
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Executive Assistant to the President
Al-Furqaan Foundation
08.2024 - 12.2024
Warehouse Supervisor
KSS Merchants
02.2024 - 08.2024
Assistant Project Manager
Concept Health Technologies
03.2022 - 01.2024
Software Quality Assurance Manager
Canada Corp.
07.2021 - 01.2022
Publishing Assistant Manager
Information Technology Services
03.2017 - 06.2020
Masters of Arts - Psychology
University of Karachi
Bachelors of Arts - Psychology
University of Karachi
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