Shahbaz Islam
519/C Khilgaon ,Dhaka
Summary
Dynamic professional with a proven track record at IFIC Bank PLC, excelling in client needs assessments and compliance. Adept at enhancing service delivery through collaboration and attention to detail. Skilled in reporting and documentation, ensuring accuracy and integrity in all communications. Committed to fostering strong client relationships and delivering exceptional results.
Overview
1
1
year of professional experience
Work History
Transection Service Officer
IFIC Bank PLC
Gazipur
08.2025 - Current
- Assisted customers with account inquiries and transaction processing.
- Ensured compliance with banking regulations and internal policies.
- Processed customer applications for loans and credit facilities efficiently.
- Collaborated with team members to enhance service delivery standards.
News Sub Editor( International Desk)
Rupali Bangladesh
Century Tower ,Banani, Dhaka
05.2025 - 07.2025
- Edited news articles for clarity, grammar, and style consistency.
- Collaborated with reporters to ensure accurate content representation.
- Researched background information to enhance article depth and context.
- Assisted in developing engaging headlines that attract reader interest.
- Managed editorial calendars to prioritize publication timelines effectively.
- Conducted fact-checking to uphold journalistic integrity and accuracy.
- Ensured accuracy in reporting by fact-checking stories, verifying sources, and cross-referencing information.
- Improved overall readability of articles by reorganizing content structure when necessary while preserving original intent and message integrity.
- Reduced errors in published content by implementing rigorous copyediting processes, safeguarding the organization''s credibility.
Education
Master of Arts - English Language
University of Dhaka
Dhaka2022
Bachelor of Arts - English Language
University of Dhaka
Dhaka2021
High School Certificate (H.S.C) - Commerce
Notre Dame College
Motijheel,Dhaka2017
High School Diploma - Commerce
National Ideal School And College
Khilgaon,Dhaka2015
Skills
- Reporting and documentation
- Written and verbal communication
- Proficient in MS office and other DBMS SYSTEMS, linkdln,Facebook,YouTube and other social networking platforms
- Client needs assessments
- Client meetings
- Collaboration and teamwork
- Problem-solving
- Data confidentiality
- Document management
- Money management assistance
- Client assistance referrals
- Issue reporting
Languages
English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual
Additional Information
Hands on Training :
1.Induction program at IFIC bank from Aug (17-28)
2.Training on Anti-Money Laundering on October 29,2025
3.Training on a Challan Processing on December 2,2025
Timeline
Transection Service Officer
IFIC Bank PLC
08.2025 - Current
News Sub Editor( International Desk)
Rupali Bangladesh
05.2025 - 07.2025
Master of Arts - English Language
University of Dhaka
Bachelor of Arts - English Language
University of Dhaka
High School Certificate (H.S.C) - Commerce
Notre Dame College
High School Diploma - Commerce
National Ideal School And College