Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaheerah White

Newark,NJ

Summary

Office manager with extensive experience at Gateway Academy Charter School, specializing in record keeping and communication. Proven ability to enhance operational efficiency while supporting student services and maintaining organization. Ensured compliance and delivered superior customer service through proactive management. Committed to achieving performance objectives and fostering a positive work environment.

Overview

12
12
years of professional experience

Work History

Office Manager

Gateway Academy Charter School
Newark, NJ
08.2024 - 06.2025
  • Managed daily office operations and maintained a welcoming environment for staff and students.
  • Assisted in maintaining student records and confidential information securely.
  • Handled incoming communications, including phone calls, emails, and visitor inquiries.
  • Ensured compliance with school policies through regular updates to office procedures.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Responded to customer inquiries via phone or email in a professional manner.

Paraprofessional

Newark Public Schools
Newark, NJ
04.2013 - 04.2024
  • Assisted teachers in implementing individualized education plans for students.
  • Organized classroom resources and maintained an orderly learning space daily.
  • Supported classroom management by maintaining a positive learning environment.
  • Took class attendance and recorded absences.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Supervised students during non-instructional times, including lunch and recess.
  • Provided one-on-one support to students requiring additional assistance with assignments.

Education

High School Diploma -

Central High School
Newark, NJ
06-1998

Skills

  • Office management
  • Record keeping
  • Communication skills
  • Inventory control
  • Student support services
  • Customer service
  • Time management
  • Professional demeanor
  • Call follow-up
  • Call routing

Timeline

Office Manager

Gateway Academy Charter School
08.2024 - 06.2025

Paraprofessional

Newark Public Schools
04.2013 - 04.2024

High School Diploma -

Central High School

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