COMPUTER PROGRAMMING FOR CAR COMPUTER, COMPUTERS SOFTWARES
Shahid Shah
Computer Engineer
Doha
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Manager
Doha Need for Speed Garage
Doha
12.2020 - Current
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Admin Manager
Pioneer Laboratory
Doha
01.2020 - 12.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Office Manager
Doha International Cargo and Services
Doha
01.2016 - 12.2019
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity and submitted evaluation reports.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Created, maintained and updated filing systems for paper and electronic documents.
- Delivered performance reviews, recommending additional training or advancements.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Managed senior-level personnel working in marketing and sales capacities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
General Manager
Sawahel Manpower
Doha
01.2010 - 01.2016
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Collaborated with cross-functional teams to develop innovative solutions.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Raised property accuracy and accountability by creating new automated tracking method.
- Mitigated business risks by working closely with staff members and assessing performance.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Office Manager
Neutron LLC
Doha
01.2009 - 01.2010
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity and submitted evaluation reports.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Personal Assistant
Ministry of Justice
Doha
01.2005 - 01.2009
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Used discretion when handling confidential information.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Attended meetings, took notes and tracked action items.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Participated in team meetings and staff training sessions.
Computer Operator
National Development Complex Govt. of Pakistan
Doha
01.2002 - 01.2004
- Complied with data entry quotients to support time-sensitive project input milestones.
- Maintained spreadsheets of [Type] data across multiple systems while preserving exceptional data accuracy.
- Generated reports covering details about data, system operation, and error monitoring.
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Traveled to client locations to manage multi-site networks.
- Complied with data transmission laws and regulatory guidelines when sending and storing sensitive data.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Trained and supported end-users with software, hardware, and network standards and use processes.
Employee Service Representative
Qatar Armed Forces / Military Police
Doha
01.1996 - 01.2000
- Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
- Performed basic administration processing and approval of transactions, data input and verification of documentation.
- Processed employee job and personal data into HR system and audited data entry and transactions for accuracy.
- Responded to complex telephone or written inquiries from employees and shared knowledge with and provided back-up and overflow telephone and email support to facilitate operations.
Education
Master of Science - Computer Science
PESHAWAR UNIVERSITY
PAKISTAN 04.2001 - 04.2003
Bachelor of Computer Science - Computer Science
PESHAWAR UNIVERSITY
PAKISTAN 01.1999 - 04.2001
Skills
TRAINING and PROFESSIONAL EXPERIENCESPROGRAMMING EXPERIENCEDatabase Computer Installation Hardware and Software with NetworkBIOS setup with Window 97, 98, 2000, 2003, XP, Vista, and Window 7all Latest WindowExperts in Microsoft Office and Latest Microsoft 365Amadeus Ticketing BookingTEACHING EXPERIENCEInstructor in Teaching Microsoft Office, Windows, Internet, System Installation and Data Operating System
MANAGERIAL EXPERIENCE
Contribution in World cup Fifa 2022 as a Hawker Coordinator of Food and Beverage and Concession Program for Fifa world cup 2022 In QatarLeads the recruitment process and the overall utilization of the companyFully responsible for the development of the recruitment process and the implementation of recruitment innovationsSolves all issue evolving during hiring job vacancies and takes all managerial decisionsDedicates most of the working time to the development of the recruitment processMeet internal clients on the regular basis as the potential gaps are identified and researchedProvides the regular feedback to HR Recruiters and internal clientsResponsible for the full utilization of the social media recruitment and the entire social media communication of HRBuilds a healthy relationship with internal customers and external recruitment vendorsI HEREBY CERTIFY, the above information’s are true and correct to the best of my knowledge and beliefStaff Management
Policies and procedures
Contract Management
Business Development
Operations management
Affiliations
Former Military Police in Qatar Armed Forces, with experience in crime prevention, enforcing public safety and maintain Qatar law and order. Skilled in Investigation and preparing police reports. Critical thinker and adept at identifying and analyzing problems and situations.
After serving in QAF, I became the Personal Secretary of the Minister of the Ministry of Justice, year 2005 until 2009.
I’ve managed and operated different businesses in Qatar, the Doha International Cargo and Services, Sawahel Manpower Travel & Tours, and the Need for Speed Garage.
Contact
Software
Certification
[DOHA -QATAR], [NEUTRON LLC] - [1 YEAR]
Interests
FOOTBALL, VOLLEYBALL, TRAVELING, ADVENTURE
Timeline
Manager
Doha Need for Speed Garage
12.2020 - Current
[DOHA-QATAR], [DOHA NEED FOR SPEED GARAGE] [3 YEAR]
12-2020
Admin Manager
Pioneer Laboratory
01.2020 - 12.2020
[DOHA-QATAR], [PIONEER LABORATORY] [1 YEAR]
01-2020
[DOHA QATAR], [DOHA INTERNATIONAL CARGO AND SERVICES] - [2 YEAR]
01-2018
Office Manager
Doha International Cargo and Services
01.2016 - 12.2019
[DOHA -QATAR], [SAWAHEL MANPOWER] - [6 YEAR]
01-2010
General Manager
Sawahel Manpower
01.2010 - 01.2016
[DOHA -QATAR], [NEUTRON LLC] - [1 YEAR]
01-2009
Office Manager
Neutron LLC
01.2009 - 01.2010
Personal Assistant
Ministry of Justice
01.2005 - 01.2009
Computer Operator
National Development Complex Govt. of Pakistan
01.2002 - 01.2004
Master of Science - Computer Science
PESHAWAR UNIVERSITY
04.2001 - 04.2003
Bachelor of Computer Science - Computer Science
PESHAWAR UNIVERSITY
01.1999 - 04.2001
Employee Service Representative
Qatar Armed Forces / Military Police
01.1996 - 01.2000