Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Interests
Timeline
Hi, I’m

Shahid Shah

Computer Engineer
Doha,Qatar
Shahid Shah

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
years of professional experience
1
Certification
1
Language

Work History

Doha Need for Speed Garage
Doha

Manager
12.2020 - Current

Job overview

  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Pioneer Laboratory
Doha

Admin Manager
01.2020 - 12.2020

Job overview

  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Doha International Cargo and Services
Doha

Office Manager
01.2016 - 12.2019

Job overview

  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Delivered performance reviews, recommending additional training or advancements.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Controlled finances to lower costs and keep business operating within budget.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Launched quality assurance practices for each phase of development

Sawahel Manpower
Doha

General Manager
01.2010 - 01.2016

Job overview

  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Neutron LLC
Doha

Office Manager
01.2009 - 01.2010

Job overview

  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Ministry of Justice
Doha

Personal Assistant
01.2005 - 01.2009

Job overview

  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Used discretion when handling confidential information.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Attended meetings, took notes and tracked action items.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Participated in team meetings and staff training sessions.

National Development Complex Govt. of Pakistan
Doha

Computer Operator
01.2002 - 01.2004

Job overview

  • Complied with data entry quotients to support time-sensitive project input milestones.
  • Maintained spreadsheets of [Type] data across multiple systems while preserving exceptional data accuracy.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Changed and replaced backup tapes regularly and performed detailed server backups.
  • Traveled to client locations to manage multi-site networks.
  • Complied with data transmission laws and regulatory guidelines when sending and storing sensitive data.
  • Documented discrepancies, referring discovered issues to supervisor for remediation.
  • Trained and supported end-users with software, hardware, and network standards and use processes.

Qatar Armed Forces / Military Police
Doha

Employee Service Representative
01.1996 - 01.2000

Job overview

  • Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
  • Performed basic administration processing and approval of transactions, data input and verification of documentation.
  • Processed employee job and personal data into HR system and audited data entry and transactions for accuracy.
  • Responded to complex telephone or written inquiries from employees and shared knowledge with and provided back-up and overflow telephone and email support to facilitate operations.

Education

PESHAWAR UNIVERSITY
PAKISTAN

Master of Science from Computer Science

PESHAWAR UNIVERSITY
PAKISTAN

Bachelor of Computer Science from Computer Science

Skills

  • TRAINING and PROFESSIONAL EXPERIENCES
  • PROGRAMMING EXPERIENCE
  • Database Computer Installation Hardware and Software with Network
  • BIOS setup with Window 97, 98, 2000, 2003, XP, Vista, and Window 7all Latest Window
  • Experts in Microsoft Office and Latest Microsoft 365
  • Amadeus Ticketing Booking
  • TEACHING EXPERIENCE
  • Instructor in Teaching Microsoft Office, Windows, Internet, System Installation and Data Operating System
  • P>MANAGERIAL EXPERIENCE
  • Contribution in World cup Fifa 2022 as a Hawker Coordinator of Food and Beverage and Concession Program for Fifa world cup 2022 In Qatar
  • Leads the recruitment process and the overall utilization of the company
  • Fully responsible for the development of the recruitment process and the implementation of recruitment innovations
  • Solves all issue evolving during hiring job vacancies and takes all managerial decisions
  • Dedicates most of the working time to the development of the recruitment process
  • Meet internal clients on the regular basis as the potential gaps are identified and researched
  • Provides the regular feedback to HR Recruiters and internal clients
  • Responsible for the full utilization of the social media recruitment and the entire social media communication of HR
  • Builds a healthy relationship with internal customers and external recruitment vendors
  • I HEREBY CERTIFY, the above information’s are true and correct to the best of my knowledge and belief
  • P>Staff Management
  • P>Policies and procedures
  • P>Contract Management
  • P>Business Development
  • P>Operations management

Affiliations

Former Military Police in Qatar Armed Forces, with experience in crime prevention, enforcing public safety and maintain Qatar law and order. Skilled in Investigation and preparing police reports. Critical thinker and adept at identifying and analyzing problems and situations. After serving in QAF, I became the Personal Secretary of the Minister of the Ministry of Justice, year 2005 until 2009. I’ve managed and operated different businesses in Qatar, the Doha International Cargo and Services, Sawahel Manpower Travel & Tours, and the Need for Speed Garage. Contact

Software

COMPUTER PROGRAMMING FOR CAR COMPUTER, COMPUTERS SOFTWARES

Certification

  • [DOHA -QATAR], [NEUTRON LLC] - [1 YEAR]

  • [DOHA -QATAR], [SAWAHEL MANPOWER] - [6 YEAR]

  • [DOHA QATAR], [DOHA INTERNATIONAL CARGO AND SERVICES] - [2 YEAR]

  • [DOHA-QATAR], [PIONEER LABORATORY] [1 YEAR]

  • [DOHA-QATAR], [DOHA NEED FOR SPEED GARAGE] [3 YEAR]

Interests

FOOTBALL, VOLLEYBALL, TRAVELING, ADVENTURE

Timeline

Manager

Doha Need for Speed Garage
12.2020 - Current

Admin Manager

Pioneer Laboratory
01.2020 - 12.2020

Office Manager

Doha International Cargo and Services
01.2016 - 12.2019

General Manager

Sawahel Manpower
01.2010 - 01.2016

Office Manager

Neutron LLC
01.2009 - 01.2010

Personal Assistant

Ministry of Justice
01.2005 - 01.2009

Computer Operator

National Development Complex Govt. of Pakistan
01.2002 - 01.2004

Employee Service Representative

Qatar Armed Forces / Military Police
01.1996 - 01.2000

PESHAWAR UNIVERSITY

Master of Science from Computer Science

PESHAWAR UNIVERSITY

Bachelor of Computer Science from Computer Science

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Shahid ShahComputer Engineer