Summary
Work History
Education
Skills
Timeline
Generic

Shahida Patni

Mesa,AZ

Summary

Enthusiastic employee, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company vision. Motivated to learn, grow and excel in customer service. Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs.

Work History

Trainer

General Dynamics
Herndon, VA
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Assessed student needs to develop effective training plans.

Administrative Assistant

EDS
Herndon, Virginia
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.

Customer Service Specialist

NEC
Herndon , VA
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Answered calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.

Education

Bachelor of Arts - Business

University of Wisconsin
Whitewater, Wisconsin

Skills

  • On boarding orientation
  • New hire training

Timeline

Trainer

General Dynamics

Administrative Assistant

EDS

Customer Service Specialist

NEC

Bachelor of Arts - Business

University of Wisconsin

Similar Profiles

CREATE PROFILE
Shahida Patni