Detail-oriented Respiratory Support Technician with exceptional troubleshooting skills and a commitment to customer service. Proven ability to enhance workflows and ensure patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Respiratory Support Technician
AdaptHealth
Brooklyn, NY
07.2022 - Current
Analyzed and rectified technical problems in medical equipment and software, supporting uninterrupted healthcare services.
Addressed inquiries and resolved issues for patients and healthcare providers via phone and face-to-face interactions, ensuring satisfaction and trust.
Analyzed workflows and partnered with team members to refine processes, resulting in faster response times for service requests.
Maintained detailed records of service request resolutions and inventory management to facilitate effective resource allocation.