Summary

Overview

Work History

Education

Skills

Certification

Languages

Timeline

Shahina Akter

Buffalo,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5

5

years of professional experience

1

1

Certification

Work History

Cashier

McDonald's

01.2017 - 05.2022

Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Streamlined order-taking processes to improve overall speed of service for customers.
Developed strong communication skills while interacting with diverse clientele daily.
Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.

Education

Associate of Arts - Computer Networking

Metropolitan Learning Institute

New York, NY

06.2014

Skills

Cash Register Operation
Payment Collection
Customer Assistance
Cash Handling
Order Taking

Customer service excellence
Payment Processing
Money Handling
Refunds and exchanges
Customer Service

Certification

Certified [Cashier], [McDonald's] - [January 2017- May 2022]

Languages

English

Native or Bilingual

Bengali

Native or Bilingual

Timeline

Cashier

McDonald's

01.2017 - 05.2022

Associate of Arts - Computer Networking

Metropolitan Learning Institute