Shahla Camp
Sales Associate
Alvin,TX
Summary
Dynamic Sales Associate with a proven track record at Macy's Department Store, excelling in upselling and building lasting customer relationships. Recognized for exceptional customer service and effective product demonstrations, consistently exceeding sales goals while maintaining a professional demeanor. Adept at inventory control and fostering a positive shopping experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Webster, TX
12.2000 - 12.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Macys Department Store
08.1991 - 07.1998
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
English Language And Literature
Isfahan University
Isfahan Iran08-1971
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Sales development
- Building rapport
- Retail merchandising expertise
- Product demonstrations
- Client service
- Fraud detection
- Price quote preparation
- Listening skills
- Exceptional customer service
- Product guidance
- Cash handling accuracy
- Excellent communication skills
- Product promotions
- Inventory control
- Professional demeanor
- Inventory control procedures
- Verbal and written communication
- Cleaning techniques
- Friendly and outgoing
- Superb time management
- Complex Problem-solving
- Cash register operation
- Sales expertise
- Cash handling
- Order processing
- Adapt to diverse groups
- Sales training
- Conflict resolution
- Persuasion techniques
- Verbal/written communication
- Task prioritization
- Goal oriented
- Customer service
- Goal tracking
- Display setup
- Upselling and cross selling
- Positive and professional
- Store opening and closing
- Policy and procedure adherence
- Relationship building
- Stocking and receiving
- Shipment processing
- Customer needs assessment
- Reliable and punctual
- Customer engagement
- Multi-tasking strength
- Outgoing personality
- Fitting room maintenance
- Merchandise display
- Product sales
- Relationship selling
- Payment processing
- Service oriented
- Brand promotion
- Calm demeanor
- Problem-solving
- Sales trends
- Exceeds sales goals
- Product recommendations
- Point of sale operation
- Flexible schedule
- Money handling
- Teamwork and collaboration
- Inventory tracking
- Written and oral communication skills
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Full Professional
Persian
Native or Bilingual
Accomplishments
- Exceeded monthly quota 3 times.
Timeline
Sales Associate
Home Depot
12.2000 - 12.2025
Sales Associate
Macys Department Store
08.1991 - 07.1998
English Language And Literature
Isfahan University
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