Shahogany Knight
Fort Lauderdale,FL
Summary
Offering positive attitude and strong interpersonal skills, eager to learn and develop in customer service training role. Brings solid grasp of customer service principles and effective communication techniques. Ready to use and develop problem-solving and mentoring skills
Overview
7
7
years of professional experience
Work History
Seafood Clerk
Publix
- Maintained quality and cleanliness with ServSafe protocol.
- Provide customers with an outline of the variety of seafood.
- Maintain exceptional cleanliness of the work area.
- Part-time employment
Customer Service Assistant
Winn Dixie
12.2022 - Current
- Operated a cash register.
- Provides knowledge within the policy guidelines.
- Provides customer service to all customers.
- Provides help with refunds and online orders.
- Part-time employment
Cashier
Dunkin Donuts
03.2021 - 07.2021
- Operated a cash register.
- Pitch drink offers to customers.
- Preparing drinks.
- Part Employment
Team Member
Asian Chao
11.2018 - 01.2019
- Prepared food samples.
- Prepared, measured, and allocated food to customers.
- Maintaining food safety and hygiene protocol
- Seasonal employment
Education
Nursing
Broward College Central Campus
Davie, FLHighschool - undefined
Coconut Creek Highschool
Coconut Creek, FLSkills
- ServSafe: Culinary I
- Prostart: Culinary II
- Medical Scribe: ScribeAmerica
- Customer Service: Global Logistics
- Spanish I: Broward College
- Workplace safety
- Cleaning procedures
- Labeling accuracy
- Sanitizing surfaces
- Customer service documentation
- Work ethic and integrity
- Customer assistance
Timeline
Customer Service Assistant
Winn Dixie
12.2022 - Current
Cashier
Dunkin Donuts
03.2021 - 07.2021
Team Member
Asian Chao
11.2018 - 01.2019
Seafood Clerk
Publix
Highschool - undefined
Coconut Creek Highschool
Nursing
Broward College Central Campus