Shahrina Shoum
Elmont,NY
Summary
Dynamic Sales Associate with a proven track record at Marshalls Store, where I enhanced visual merchandising and customer engagement. Expert in Apple technology with certification, I blend advanced technical skills with exceptional communication abilities, fostering significant customer loyalty. Proficient in multiple languages, I excel in verbal communication skills.
Overview
1
1
year of professional experience
Work History
Sales Associate
Marshalls Store
Elmont, NY
08.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Applied Science - Pre-Medicine
Adelphi University
Garden City, NYApple Technician/IT Specialist -
Thomas A. Edison Career And Technical Educational
Jamaica06.2024
Skills
- Foundational understanding of computer hardware, software, operating systems, peripherals, and troubleshooting
- Familiarity with the most common features of spreadsheets, word processing, presentation applications, and “app culture”
- Knowledge of the Internet or work in a networked environment and maximize communication, education, collaboration, and social interactions, safely and ethically
- Proficient with Apple/Android devices, peripherals, and deep system functions
- Majored in Apple technology and certified Apple Technician
- Leadership skills
- Comprehensive Writing Skills
- Language Skills (Bengali, Hindi, Urdu, and Spanish)
- Communication Skills
- Administrative Skills
- Analytical Skills
Volunteer & Internships
Queens Public Library - Volunteer
2021 to Present
Key responsibilities:
- Helping the elderly with books checking in/checking out, computer, etc.
- Packaging school supplies for elementary students.
- Taking part in food pantries distribution to homeless people.
Work Place Challenge - Paid Internship
Nov 2022 - Dec 2022
Key responsibilities:
- Team collaboration
- Responsible for creating an Augmented Reality (AR) representing a real life problem and its solution.
NYU MindHive - Experimental Study participation
January 2023 - March 2023
Key responsibilities
- As part of a team project, I was in charge of developing an original experiment proposal and its outcomes, which we then submitted to NYU.
Podcasters Directory - Paid Internship
Feb 2024 - April 2024
Key responsibilities
- I was in charge of bringing in new customers and worked as a sales representative for the company.
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Spanish
Limited Working
Timeline
Sales Associate
Marshalls Store
08.2022 - 02.2023
Bachelor Of Applied Science - Pre-Medicine
Adelphi University
Apple Technician/IT Specialist -
Thomas A. Edison Career And Technical Educational