Shahwaiz Sheikh
Bakersfield,CA
Summary
Dynamic Repair Technician with proven expertise at Phone Repair Stores, excelling in diagnostics and troubleshooting. Demonstrated strong customer service and teamwork skills, achieving high repair success rates. Adept at inventory management and fostering positive client relationships, consistently exceeding performance goals while ensuring high-quality standards in all repairs.
Overview
2026
2026
years of professional experience
Work History
Repair Technician
Phone Repair Stores
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
Sales Assistant
Smoke Shop
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Team Leader
SUBWAY®Restaurants
Dallas, TX
02.2016 - 03.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
Sales Agent
Metro by T-Mobile
Bakersfield, CA
01.2020 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma - High School Diploma
LV Berkner High School
Richardson, TX05.2018
Skills
- Customer Service
- Safety requirements
- Equipment Repair
- Inventory management
- Diagnostics and troubleshooting
- System repairs
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Goal setting
- Fluent bilingualism
Languages
Spanish
Full Professional
Urdu
Full Professional
English
Full Professional
Timeline
Sales Agent
Metro by T-Mobile
01.2020 - Current
Team Leader
SUBWAY®Restaurants
02.2016 - 03.2016
Repair Technician
Phone Repair Stores
Sales Assistant
Smoke Shop
High School Diploma - High School Diploma
LV Berkner High School