Shahzad Khan

• Assist organization through Agile transformation.
• Train teams on Agile concepts.
• Plan Agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity.
• Design and implement strategies for teams and organizations to continuously improve the use of Agile principles and practices.
• Coach train leaders, team leads, and team members (including scrum masters) in Lean-Agile practices and thinking.
• Develop and monitor metrics to track progress of Agile adoption and maturity to aid in accelerating overall Agile transformation efforts.
• Support teams as they go through their Agile transformation.
• Manage and facilitate Train meetings and processes, including Agile ceremonies and quarterly release planning activities with key business stakeholders.
• ● I acted as Scrum Master for 2 teams and identified areas of improvements on Agile best practices and Scrum processes
• ● Clinical Consumption Framework Enterprise. Managing product requirements, execution, and delivery for multiple SCRUM teams – utilizing Business Intelligence Tools/Big Query, Data Loads SCRUM Teams Data Delivery SCRUM Teams
• Work effectively with multiple Scrum teams both internally and off-shore.
• Acts as the train’s focal point for communication and connections with all impacted teams needed to deliver on the work.
• Collaborate with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
• Help teams set up tooling to track work.
• Facilitate and monitored Scrum ceremonies.
• Ensure prioritization alignment, resolve conflicts, and clear cross-team/ART-level impediments and risks so the train delivers commitments and realizes business value. Emphasis on problem-solving.
• Foster information sharing, creating a collaborative environment.
• Set the tone in shaping the train’s culture, fostering an environment for high-performing team dynamics, continuous flow, relentless improvement, and fun.
• Responsible for agile budgets and forecasts related to people associated within the agile release train
• Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
• Provide Reporting & Metric Analysis.
• Using the Scaled Agile Framework (SAFe), Matured and advanced the use of agile, multi-team software development practices.
• Manage and optimize the flow of value through the ART using various tools, such as the Program Board, Rally Dashboard
• Track and report on progress of epic, feature, costs, benefits etc. using appropriate tools Jira align and Rally across the train and with solution/ portfolio senior leadership and business partners.
• Manage the train’s backlog and work in progress for improvement initiatives.
• Improve the flow of value on the train by reducing lead times and bottlenecks in the value stream.
• Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
• Foster innovation with practices and frameworks through experimentation to improve program delivery
• Assess each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Apply agile methodology to shorten cycle time and achieve target margins.
• Drive Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Collaborate with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Coach teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Manage product backlog and supported Scrum framework for monthly sprint releases.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
• Analyzed projects to determine resource requirements and procured necessary equipment and software.

• I led and helped organize Agile Transformation team and planned a roll out of Scaled Agile framework alongside other coaches as an RTE
• As a Scrum coach/RTE, I guided multiple teams during a large scale conversion of legacy software Connect for Compliance and Network teams Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Facilitated Scrum framework - sprint planning, backlog grooming, daily Scrums, sprint reviews and sprint retrospectives.
• Developed new process for employee evaluation which resulted in marked performance improvements.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
• Worked effectively with multiple Scrum teams both internally and off-shore.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including Jira and value-based prioritizing.

● Facilitated Scrum events, daily stand-ups, grooming sessions, sprint planning, retrospectives, demos; driving the technical team and product owner to practice the Agile SAFe processes and principles

● Supported/helped the team in addressing and eliminating impediments and dependencies from (internal and external teams) which resulted in successful achievement of the objectives of the Iteration

● Defined project scope and schedule while focusing on timely delivery of value; Organized and lead project status and working sessions; prepared and distributed progress reports; managed dependencies, risks and issues

● Facilitated effective Iteration execution and supported effective Program Increment execution

● Coached Agile teams for maximum business results, while encouraging and helping team implement and support SAFe principles and practices, identifying and eliminating impediments, and facilitating flow while supporting relentless improvement

● Lead Capacity planning for each iteration which helped team understand how many story points they are likely to accomplish within a sprint, resulting in more productive project work. Enabling teams to self-organize, self-manage, and deliver via effective Lean-Agile practices

● Supported the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope

● As RTE Led and coordinated with all the teams for Big Room Planning / Product Increment (PI) to collaborate towards a shared understanding of how to achieve outlined business goals over the next quarter (PI)

• Introduced and Facilitated Scrum events, daily stand-ups, grooming sessions, sprint planning, retrospectives, demos; driving the technical team and product owner to practice the Agile processes and principles
• Delivered and drove FED IS Inventory project successfully to completion with IS Inventory DB as the goal which is working successfully as a solution and serving as a single repository for all FED cloud assets
• Drove and coordinated with technical teams to get various DB options analyzed to meet Compliance requirements. Coordinated with all tribes and Compliance team to establish requirements for the fields/metadata to be included in IS Inventory
• Drove system owners to a consensus of making IS Inventory the single authoritative source for IP based assets
• Worked with Fabric technical team, Sec Eng and ALL Tribes to drive automation for IS Inventory
• Worked and coordinated with ALL Tribes/system owners to get scripting, tunneling and various tools developed to be able to connect with IS Inventory in an automated manner
• Automation is considered 100% completed. Project had to be re-planned to implement a new solution to be able to fulfill the FedRAMP requirements and pass the audit and drove the FED project to 100% automation completed
• Created and achieved product quality objectives and met product specifications.
• Commercial Asset Inventory:
• Managed Commercial Asset inventory project coordinating with all tribes for a huge initiative consisting of more than 150,000 assets
• Worked with SOS team and tribes to develop full automation and discovery and maintaining assets for SOS DB
• Drove system owners to a consensus of making SOS Inventory the single authoritative source for IP based assets
• Worked and coordinated with SOS/ALL Tribes/system owners to get scripting, tunneling and various tools developed to be able to connect with SOS Inventory in an automated manner
• Coordinated with all tribes and Compliance team to establish requirements for the fields/metadata to be included in SOS DB
• Worked with all tribes to get SOS DB initially populated successfully to 100%. This project will help achieve Commercial audit standards and also other upcoming audits and previously there was no central repository for Commercial Assets across for IBM Cloud Infrastructure Rogue Asset devices detection Solution: Drove and successfully managed to completion scripting solution for 5 min detection and 60 min quarantine
• Various Projects:
• Deployed successfully globally HR IBM Bluepages solution in more than 10 countries
• Managed and brought all IBM cloud devices to CIS level 1 benchmarking compliant standard
• Delivered projects for SOX, PCI, FedRamp and other Compliance audits

• Implemented and introduced Agile methodology and facilitated Scrum events, daily stand-ups, grooming sessions, sprint planning, retrospectives, demos; driving the technical team and product owner to practice the Agile processes and principles and provided coaching to lead with organization towards Agile transformation
• Planned, designed, and scheduled phases for large projects.
• Managed projects from procurement to commission.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Developed and initiated projects, managed costs, and monitored performance.
• Managed the launch of Promotional Product Delivery ITunes/Kroger/Safeway first US launch which resulted in increasing revenue by 5%
• Managed successful implementation for international retailers/clients Edeka (Germany) and Isetan (Japan) Led the creation of Staples EZ rebates website to provide instant access to rebates for consumers resulting in increasing efficiency by 20%
• Led the creation of and managed all process integrations for Verizon various Rebate delivery projects including Employee Validation website
• Responsible for overseeing the creation of User Stories/Business Requirements, Technical Requirements, etc. and leading Scrum/Grooming/Planning sessions
• Managed and planned the releases for all Agile projects

• Maintained schedules to meet key milestones at every project phase.
• Communicated project plans and progress to key stakeholders and project contributors.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Led successful Vanguard IT acquisition project for proprietary software implementation to External and acquired Clients/Hospitals which resulted in increasing overall efficiency by 11% and operational performance was also improved. Also managed and the process improvement initiative for the project
• Managed another project manager and assigned tasks
• Manage and provide leadership, guidance, influence and mentoring for project teams
• Managed all phases of the Software Development Life Cycle (SDLC) integration projects while managing the schedule, budget and timeline of the project.
• Led weekly status calls with clients / team presenting work accomplishment, indicating progress report and future forecast estimates.
• Responsible for the creation of: Project Plans, Charters, WBS, Task Schedules, Risk Tracking, Stakeholder Communications, Support Plans, Transition Documentation.
• Identified the key risks that need to be addressed and develop actions plans that are multi-faceted in nature and include both business process and system components.
• Responsible for overseeing the creation of Business Requirements, Technical Requirements etc
• Assessed resource requirements for projects
• Responsible for planning, managing and executing testing processes, including the management & creating of test scripts, and conversion to live process; procedures, and strategies; with the ability to verify test results as meeting user requirements to achieve customer sign-off.
• Translated generalized customer business goals and objectives into concrete strategy and tactical plans
• Works on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results
• Exercised judgment within broadly defined policies and practices to develop corporate methods and techniques

• Worked for various clients including Ericsson, Verizon, Citigroup and Aetna
• Responsible for leading/managing all aspects of projects using SDLC & Agile methodology including coordination, development, implementation, financial implications / budgeting while prioritizing work, resources and time
• Managed and lead 3 other Project Managers and assigned tasks and responsibilities
• Participated in strategic planning sessions with both client and management to determine the scope and objectives of each project. Responsible for establishment of project plan and effectively coordinating the activities of the team to meet software implementation project milestones, monitoring progress, and communicating progress to clients and Aetna’s Senior-most management.
• Led weekly status calls with clients / team presenting work accomplishment, indicating progress report and future forecast estimates.
• Participated in High Level & Detail Level Requirement gathering JAD sessions between the Product Engineering / Business & the development team for multiple Projects.
• Managed multiple projects and project managers in parallel successfully, with budgets of $3.4M+ and 12M including Aetna’s one of the most current Strategic Business Product Development Initiative impacting over more than 34 applications
• Managed and planned all aspects of the release cycle of Agile projects and also deployed waterfall project successfully as per the monthly deployment schedule
• Ensure that the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Accountable for and manages the development, implementation and ongoing maintenance of project(s)