Shahzaib Mazhar
Marlton
Summary
Business-minded MIS student with over 3 years of hands-on experience in high-volume operations and customer service. At Domino’s Pizza, I led team shifts, managed day-to-day operations, and built a strong track record in efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Lot Attendant
Burns Hyundai
Marlton
10.2022 - Current
- Maintained dealership lot organization for over 300 vehicles, ensuring a positive customer experience.
- Assisted customers and sales reps with vehicle access, test drives, and lot navigation.
- Supported inventory intake and helped streamline vehicle check-in processes.
- Collaborated with sales and service teams to improve operational flow.
- Logged assigned vehicle tags in specified software.
Store Manager
Domino's Pizza
Atco
02.2023 - 09.2024
- Managed daily store operations and a team of 5 to 10 employees.
- Handled shift scheduling, conflict resolution, and peak-hour operations.
- Tracked sales, delivery performance, and inventory metrics.
- Delivered excellent customer service in a fast-paced, high-pressure environment.
Education
BBA - Management Information Systems
Rowan University
Glassboro, NJ06-2027
Skills
- Microsoft Excel (PivotTables, VLOOKUP, charts, dashboards)
- SQL (basic queries)
- CRM tools (HubSpot, Salesforce – beginner level)
- Business process understanding
- Sales performance analysis
- Customer insights
- Strong communication
- Customer service experience
Projects
- Sales Performance Dashboard – Excel | 2023
Built a professional sales dashboard using pivot tables and charts to analyze monthly revenue, top products, regional sales distribution, and average order size. Applied visual formatting and layout design for business reporting. - Sales & Customer Analytics – Excel‑Based SQL Project
Simulated SQL‑style data analysis using VLOOKUP and PivotTables across four relational tables (Order Items, Orders, Customers, Products) to answer key business questions: identified top-spending customers, ranked best-selling products by revenue, and evaluated total sales by region. Designed a clean “Sales Analytics Dashboard” to visualize insights, demonstrating data modeling, aggregation logic, and executive-ready reporting.
Timeline
Store Manager
Domino's Pizza
02.2023 - 09.2024
Lot Attendant
Burns Hyundai
10.2022 - Current
BBA - Management Information Systems
Rowan University
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