Shahzoda Burhonova
Aurora,CO
Summary
Multilingual and friendly person with excellent interpersonal communication strengths that is open to learning new things. Always making sure that I serve everyone right and grow as a person wherever I am. The skills of communication have helped me challenge myself and others around me. A reliable individual with expertise in assisting customers with respect and kindness.
Overview
1
1
year of professional experience
Work History
Donation Sorter
Smoky Hill High School
Aurora, Colorado
09.2021 - 03.2022
- Greeted and provided friendly service to donors and assisted in transferring items to facility.
- Assisted truck driver in transferring donations between vehicle and building.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
- Prioritized tasks and projects to meet tight deadlines.
- Recorded accurate and efficient records in customer database.
- Demonstrated consistent track record of overachieving sales quotas.
Gift Wrapper
Kiwanis
Aurora, CO
12.2021 - 12.2021
- Assisted customers by helping to choose appropriate gift wrapping materials.
- Measured boxes and packages to determine correct sizes of wrapping paper that would be used.
- Provided very high level of service to all customers by employing effective communication and active listening skills.
- Pleasantly greeted customers and offered to personally wrap packages.
- Quickly and properly wrapped and boxed fragile and delicate items, maintaining uniformity to meet fulfillment targets.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Volunteer
Mission Viejo Elementary School
Aurora, CO
10.2021 - 10.2021
- Assisted with the Halloween program.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others, especially little kids.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Adhered to organization procedures and instructions to maintain safety for program participants.
- Worked in team environment to maintain high levels of productivity.
- Gained operational knowledge and supported departmental needs.
Photographer Volunteer
Baby Shower
Aurora, CO
04.2019 - 05.2019
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Selected and set up appropriate props, backdrops and lighting.
- Customized photography strategies based on intended use and client preferences.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Thanksgiving Volunteer
Day Care
Aurora, CO
09.2018 - 09.2018
- Assisted with the Thanksgiving program.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to elderlies.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep the dining room and work areas clean.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Supported program leaders with administrative support duties.
- Gained operational knowledge and supported departmental needs.
Education
No Degree - N/A
Smoky Hill High School
Aurora, CO05.2025
Skills
- Coffee and Tea Preparation
- Multilingual
- Interpretation and Translation Services
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Leadership Strengths
- Love working in a team and appreciate the chance to collaborate
- Excellent Communication Skills
- Take Pride in Work
Accomplishments
- I have twice been granted the Arvada-Wheat Ridge Service Ambassadors for Youth and have been on the Congressional Record twice.
- Easily got used to the United States after moving from Tajikistan.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Tajik
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working
Timeline
Gift Wrapper
Kiwanis
12.2021 - 12.2021
Volunteer
Mission Viejo Elementary School
10.2021 - 10.2021
Donation Sorter
Smoky Hill High School
09.2021 - 03.2022
Photographer Volunteer
Baby Shower
04.2019 - 05.2019
Thanksgiving Volunteer
Day Care
09.2018 - 09.2018
No Degree - N/A
Smoky Hill High School
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