Shai Xiong
Xiong Family Produce
Saint Paul,MN
22
years of professional experience
Organized expert with over ten years of experience coordinating activities and documenting information for successful production. Professional team player successful at working with various teammates and decision-makers. Compiled and prepared documentation outlining production needs and supporting schedules to keep operations on target. Diligent about consulting with department leaders, and supervisors to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player. Hardworking and reliable clerk with strong ability in data entry and communication. Offering bilingual and IT knowledge. Highly organized, proactive and punctual with team-oriented mentality. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Work History
Chemical Operator
4 Months- Operated and maintained chemical processing equipment to ensure optimal production efficiency.
- Monitored and adjusted chemical processes to meet quality control standards consistently.
- Implemented safety protocols, reducing incidents and ensuring compliance with regulatory requirements.
- Conducted routine inspections of equipment, identifying issues and coordinating repairs to minimize downtime.
- Analyzed production data to identify trends, contributing insights for continuous process improvement initiatives.
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Calibrated chemical equipment to ensure optimal performance.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Tracked and documented production data to maintain accurate records.
- Safely used various machinery and forklifts during chemical drumming operations.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
- Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
- Enhanced production efficiency by optimizing chemical processes and equipment settings.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Monitored and adjusted parameters of chemical production process to achieve desired product quality.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Implemented safety protocols and procedures for safe, efficient process operation.
- Increased yield by closely monitoring reaction conditions and making necessary adjustments as required.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Followed all waste handling guidelines to minimize waste generation.
- Coordinated with other departments on timely delivery of raw materials for production.
- Streamlined workflow processes to minimize downtime and maximize productivity in the plant.
Production Coordinator
11 Years- Verified prices and computed totals to complete accurate invoices.
- Attended supervisor and managements meetings and assisted fellow planning staff through production to maintain proper workflows.
- Outlined production commitments using projection and sales forecast information.
- Consulted with department supervisors and production leaders to evaluate needs and discuss corrective actions for individual concerns.
- Delivered production schedules to supervisors and team leaders to provide established timeframes for workload distributions.
- Performed routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal managements.
- Assessed current inventories and brought out supplies to keep stock within optimal levels for expected demands.
- Documented production volume, materials consumption and quality issues to keep management well-informed and support proactive planning.
- Entered information into Excel to update status reports.
- Monitored project progress and presented status to supervisors and management to solve productivity issues.
- Prepared and distributed public notices on behalf of human resources and the production department.
- Revised production schedules to account for changing designs, shortages and other types of interruptions.
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
- Documented production information showing volume produced.
Customer Service
15 Years 9 Months- Applied conversational bilingual abilities to connect with individuals and better serve individual needs.
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Accurately handled over hundreds of payments daily in cash and credit cards payments for products.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Answered phone calls to assist customers with questions and call in orders.
- Counted product stock to maintain inventory records.
- Welcomed customers, offering assistance to help find necessary items.
Field Worker
5 Years 7 Months- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Monitored timelines, set up order of operations and managed field schedules.
- Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
- Developed successful resolutions for issues that arose during field operations.
- Reviewed work of team members, assessed quality of research and recommended improvements.
- Circulated through plantations to harvest multiple varieties of plants and crops.
- Monitored and restocked supplies to maintain optimal production levels.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Weighed and measured products and materials to check compliance with specifications and regulations.
- Earned reputation for good attendance and hard work.
- Collaborated with others to discuss new profitable opportunities.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma
Skills
Presentation skills
Implementation support
Data gathering and documentation
Product Pick
Planning and Coordination
Inventory management
Problem Resolution
Safety inspections
Entry management
Customer Service
Organization
Supervision
Hazardous chemicals
Chemical handling proficiency
Batch processing techniques
Chemical reaction monitoring
Instrumentation calibration
Quality assurance standards
Operation Monitoring
Lean manufacturing processes
Activity logging
Safety protocol
Manufacturing coordination
Timeline
Chemical Operator
3M
04.2026 - CurrentRead More
Production Coordinator
Wholesale Produce Supply Company, formally G.O. Fresh
06.2014 - 06.2025Read More
Customer Service
Xiong Family Produce
11.2010 - CurrentRead More
Field Worker
Xiong Family Produce
04.2004 - 11.2009Read More
Harding Senior High School
High School Diploma
Read More