Summary
Overview
Work History
Education
Skills
Timeline
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Shaianne Gulley

Albany,OR

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Dog Daycare Attendant

Dog World Resort
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Server

Olive Garden Restaurant
11.2023 - Current
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Inspected dishes and utensils for cleanliness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Barista

Bentleys Coffee
03.2022 - 03.2023
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Cashier

Bath & Body Works
11.2021 - 03.2022
  • Processed refunds and exchanges in accordance with company policy.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Science - Audio Production

Full Sail University
Winter Park, FL
03.2026

High School Diploma -

Gardner Edgerton High School
Gardner, KS
05.2021

Skills

  • Dependable and Responsible
  • Information Collection and Recording
  • Supply Maintenance
  • Problem-Solving
  • Upselling and Cross Selling
  • Beverage Preparation
  • Cash Handling
  • Ordering Procedures
  • Wine service
  • Menu Memorization
  • Table Bussing
  • High Energy and Stamina
  • Team Leadership

Timeline

Server

Olive Garden Restaurant
11.2023 - Current

Barista

Bentleys Coffee
03.2022 - 03.2023

Cashier

Bath & Body Works
11.2021 - 03.2022

Dog Daycare Attendant

Dog World Resort

Bachelor of Science - Audio Production

Full Sail University

High School Diploma -

Gardner Edgerton High School

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Shaianne Gulley