Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shaie Porter

San Bernardino,CA

Summary

Accomplished beauty consultant with a proven track record at Ulta Beauty Inc., enhancing client satisfaction and boosting sales through expert needs assessment and innovative solutions. Skilled in cross-selling strategies and teamwork, I excel in driving revenue growth and fostering strong customer relationships. Achieved significant business growth by leveraging luxury retail experience and adaptability.

Overview

7
7
years of professional experience

Work History

Clinique Consultant

Ulta Beauty Inc.
11.2023 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Increased boutique sales by providing excellent customer service and product knowledge.
  • Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
  • Attended regular training sessions on product features, enabling better assistance to customers seeking guidance on purchases.
  • Boosted overall boutique performance by actively participating in team meetings, sharing insights, and repetitive trainings on new or highlighted products.
  • Coordinated special events such as trunk shows or promotions, driving increased foot traffic and revenue generation for the boutique.
  • Managed store inventory, ensuring accurate records and timely replenishment of stock.
  • Helped managers with daily checklists and last-minute requirements.
  • Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.

Prestige Beauty Advisor

Ulta Beauty Inc.
01.2020 - 11.2023
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Resolved customer complaints or concerns promptly, upholding the high standards of the prestige beauty department.
  • Managed efficient cash register operations.

Consultant

Sally Beauty
03.2018 - 12.2019
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Provided exceptional customer service through timely communication and problem resolution.
  • Displayed very good communication and customer service skills.
  • Led cashiers and associates in providing thoughtful customer service.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

High School Diploma -

Nation Ford Highschool
Fort Mill, SC
06.2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking
  • Team collaboration
  • Sales training
  • Upselling strategies
  • Brand representation
  • Adaptability and flexibility
  • Customer engagement
  • POS systems
  • Marketing strategies
  • Cross-selling strategies
  • Luxury retail experience

References

Kayla Saavedra - Operations Manager

+1 (909) 466-0260

Breanne - Estée Lauder Executive

+1 (909) 993-2683

Jessica Aramoni - Sales Operations Manager

+1 (909) 542-5037

Marissa Simmons - Peach and Lilly Executive

(951) 403-1365

Timeline

Clinique Consultant

Ulta Beauty Inc.
11.2023 - Current

Prestige Beauty Advisor

Ulta Beauty Inc.
01.2020 - 11.2023

Consultant

Sally Beauty
03.2018 - 12.2019

High School Diploma -

Nation Ford Highschool

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Shaie Porter