Faith Byrum
Counter Manager
Fitchburg,WI
Summary
Customer-focused retail professional with a strong passion for books, learning, and community engagement. Known for creating welcoming in-store experiences, recommending titles based on customer interests, and supporting team collaboration on the sales floor. Reliable, adaptable, and detail-oriented, with experience balancing customer service, merchandising, and operational standards in a fast-paced environment. Experience in supporting staff development, floor leadership, and daily store operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinique Consultant
Macy's
Fitchburg, Wisconsin
09.2024 - Current
- Provided personalized makeup consultations for diverse client needs and preferences.
- Assisted clients in selecting appropriate makeup products for various occasions.
- Educated clients on skincare routines to improve overall makeup application results.
- Collaborated with team members to maintain an inviting and organized workspace.
Volunteer
White Oak Elementary School
Edenton, NC
08.2016 - Current
- Provided assistance to staff in the daily operations of the organization.
- Provided individualized assistance to students with special needs in the classroom.
- Assisted teacher with creating and maintaining a safe, orderly learning environment.
- Supported teacher by preparing materials, setting up equipment, and organizing supplies.
Prestige Beauty Advisor
Ulta
Madison, Wisconsin
04.2024 - 12.2024
- Educated clients on beauty trends and application techniques.
- Assisted customers with product selection and personalized recommendations.
- Maintained product displays, ensuring cleanliness and organization.
Prestige Beauty Advisor
Ulta
Greenville , NC
09.2019 - 05.2024
- Greeted customers and identified their needs through product knowledge.
- Demonstrated products to customers and provided advice on suitable options.
- Maintained a professional attitude towards clients while providing amazing customer service.
- Assisted in the organisation of promotional activities such as special offers, displays and price changes.
- Provided makeup application demonstrations for clients upon request.
- Developed relationships with existing customers by engaging them in conversation about new products.
Cashier
Halsey’s
Edenton, NC
06.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management. I attended to the garden while I was on register.
Pet Store Clerk
Pet Supplies Plus
Elizabeth City, NC
04.2023 - 08.2023
- Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
- Assisted customers in locating items within the store.
- Operated cash register to process customer purchases.
- Maintained cleanliness of store by sweeping and mopping floors, dusting shelves, and organizing merchandise.
- Restocked shelves with new merchandise as needed.
- Answered phone calls from customers inquiring about products, services, and store policies.
Education
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC05-2024
High School Diploma -
John A Holmes High School
Edenton, NC05-2019
Skills
- Flexible Schedule
- Positive Attitude
- Teamwork and Collaboration
- Problem solving
- Sales techniques
- Time management
- Customer service
Certification
- Completed I am Clinique training in August.
Languages
Japanese
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1
Timeline
Clinique Consultant
Macy's
09.2024 - Current
Prestige Beauty Advisor
Ulta
04.2024 - 12.2024
Cashier
Halsey’s
06.2023 - 08.2023
Pet Store Clerk
Pet Supplies Plus
04.2023 - 08.2023
Prestige Beauty Advisor
Ulta
09.2019 - 05.2024
Volunteer
White Oak Elementary School
08.2016 - Current
Bachelor of Arts - Psychology
East Carolina University
High School Diploma -
John A Holmes High School