Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Owens

Mankato,MN

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of job positions within a company. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

2
2
years of professional experience

Work History

Clinique Consultant

Ulta Beauty Inc.
04.2023 - Current
  • Devised and implemented processes and procedures to streamline operations.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Lead Cashier

Ulta Beauty Inc.
10.2022 - 04.2023
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Streamlined the checkout process for faster service, leading to increased customer loyalty.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Processed refunds and exchanges in accordance with company policy.

Beauty Advisor

Ulta Beauty Inc.
06.2022 - 10.2022
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Mankato East Senior High School
Mankato, MN
06.2021

Skills

  • Staff Management
  • Issue Resolution
  • Work Planning and Prioritization
  • Integrity and Honesty
  • Continuous Improvement
  • Flexible and Adaptable
  • Verbal Communication
  • Calm Under Pressure

Timeline

Clinique Consultant

Ulta Beauty Inc.
04.2023 - Current

Lead Cashier

Ulta Beauty Inc.
10.2022 - 04.2023

Beauty Advisor

Ulta Beauty Inc.
06.2022 - 10.2022

High School Diploma -

Mankato East Senior High School

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Isabella Owens