Summary
Overview
Work History
Education
Skills
Customer Service Skills
Team Management
Clubs
Cross Functional Skills And Licenses
Timeline
Generic

Shaiful Chowdhury

Brooklyn,N.Y.

Summary

To obtain a position which will enable me to utilize my excellent interpersonal skills and enhance my professional experience. Diligent Senior Product Manager offering 3 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Product Manager

Visual Feeder
02.2021 - Current
  • Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
  • Maintained positive vendor relations to build strong partnerships.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Prioritized roadmap in order to achieve product goals and metrics.

Executive Director

The Museum Of Digital Experiences
01.2022 - 02.2024
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Cultivated company-wide culture of innovation and collaboration.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Resolved problems, improved operations and provided exceptional service.

Private Client Advisor - Vice President

J.P. Morgan Chase & CO.
12.2015 - 12.2019
  • Offer comprehensive financial planning and advice to individuals, families and business entities
  • Profile, uncover, and deepen relationships with clients by growing both investment and bank deposit balances by tailoring solutions to the customer on an advice base approach
  • Provide clients with a holistic view of their financial needs and coaching beyond investments
  • Provide a deep focus on relationship management and not just portfolio management
  • Manage a book of business worth 1.3 billion USD.
  • Researched and evaluated potential investment products for clients.
  • Assessed client's viability for financial services and facilitated closings and referrals.
  • Presented investment strategies tailored to each client''s unique needs, fostering long-term trust and loyalty.
  • Advised clients on investments, retirement and estate planning.
  • Increased assets under management through proactive client outreach and referrals from satisfied clients.
  • Conducted comprehensive financial assessments for new clients, identifying key objectives and risk tolerance levels.
  • Assisted clients with budgeting and cash flow management.
  • Identified opportunities for cross-selling additional banking products or services based on a deep understanding of each client''s individual needs.
  • Implemented exit strategies for clients to transition out of investments.
  • Collaborated with clients to develop customized investment portfolios.
  • Conducted regular portfolio reviews with clients to assess performance, discuss any concerns, and make necessary adjustments based on changing financial goals or market conditions.
  • Collaborated with internal teams to create customized wealth management solutions for clients.
  • Provided ongoing education to clients on various investment products and strategies, empowering them to take control of their finances.
  • Safeguarded sensitive client information through diligent documentation practices and strict compliance with privacy regulations.

Chase Private Client Banker

J.P. Morgan Chase & CO.
02.2011 - 11.2015
  • Participated in the company's annual National Sales Conference for the last 2 years along with Senior Executives
  • Was selected by senior management to help create a pilot to restructure the Chase Private Client pitch that later became live to the entire country and reformed the original sales pitch
  • Manage a book of business well over 260 clients and growing with over 321 million dollars in assets under branch management, 70 million in the Chase Private Client platform
  • Demonstrating a team based approach in conjunction with a JPMorgan Investment Advisor, to delivering our investment capabilities and identifying opportunities to bring new suitable money into the JPMorgan Investment Portfolio
  • Profile, uncover, and deepen relationships with customers by growing both deposit and investment balances by tailoring solutions to the customer on an advice base approach
  • Assist and show-coach branch bankers and staff in uncovering large balances and referring prospective customers to the Chase Private Client line of business
  • Proactively reach out to existing customer to maintain a high level of service as well as acquire new clients by strategically partnering with branch partners, industry professionals, and local businesses
  • Work very closely with internal business partners and management in a close-knit communication environment to cross-market and promote Chase financial services, products such as home equity, mortgages, and business loans where appropriate with all decisions made with the client in mind.

Retail Store Manager

T-Mobile USA
02.2009 - 02.2011
  • Opened and closed store
  • Managed a staff of 18-22 people at a time (including scheduling)
  • Trained employees on maintaining a high level of customer service as well as closing sales to exceed quota
  • Handled large cash amounts of $100-$50,000
  • Managed inventory.

Sales Lead

VICTORIA'S SECRET
05.2008 - 02.2009
  • Provided outstanding customer service by generating sales, engaging and connecting with each customer to provide the right service for each customer (specialized in credit and beauty) opened 10-20 new credit cards per week
  • Consummated outstanding sales support by maintaining a neat, clean and safe working and shopping environment, as well as merchandise presentation throughout the store
  • Coached and trained employees on maintaining a high level of customer service as well as achieving sales
  • Implemented support in loss prevention by protecting the assets of the company, including customers and employees, through prevention awareness, communication, deterrence and apprehension when appropriate.

Education

Master of Business Administration, MBA - Finance -

New York University Stern School of Business
08.2012

Business Management, BBA March 2010 (GPA 3.89) -

Berkeley College
03.2010

Skills

  • MS Office Suite
  • User Story Creation
  • Wireframe Design
  • App Development
  • Product Development
  • Brand Development

Customer Service Skills

Superior internal and external customer service skills

Team Management

Managing teams and staff by example and accountability

Clubs

  • U. S. FIRST ROBOTICS TEAM, 10/03, 6/07, Captain of the design and construction team, Built robots from raw materials to serve specific tasks, and presented the robots, Raised $25,000 by contacting top companies for donations (Con Edison, Radio Shack, The Home Depot), Competed in local, state, and national competitions throughout the United States
  • Architecture, Construction and Engineering (A .C. E.), 10/06, 6/07, Operated computer software such as AutoCAD to draft and design 2-D and 3-D models of structures such as proposed theme parks, hotels, and water resorts along New York's waterfronts.

Cross Functional Skills And Licenses

  • Series 7
  • Series 6
  • Series 65
  • Series 63
  • Life and Health

Timeline

Executive Director

The Museum Of Digital Experiences
01.2022 - 02.2024

Product Manager

Visual Feeder
02.2021 - Current

Private Client Advisor - Vice President

J.P. Morgan Chase & CO.
12.2015 - 12.2019

Chase Private Client Banker

J.P. Morgan Chase & CO.
02.2011 - 11.2015

Retail Store Manager

T-Mobile USA
02.2009 - 02.2011

Sales Lead

VICTORIA'S SECRET
05.2008 - 02.2009

Master of Business Administration, MBA - Finance -

New York University Stern School of Business

Business Management, BBA March 2010 (GPA 3.89) -

Berkeley College

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Shaiful Chowdhury