Summary
Overview
Work History
Skills
Certification
Timeline
Accomplishments
Education
Roles
ORGANIZATIONS
Top Clients
EDUCATION
Roles
ORGANIZATIONS
Top Clients
Generic
Shaiju Thomas

Shaiju Thomas

Schaumburg,IL

Summary

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. 20+ years of experience in Professional Services and Technology Solution consulting building Data driven solutions that includes 15+ years of leading programs/projects of varying complexity that delivered digital solutions within the Banking, Securities and Insurance sectors.

Successfully led Cloud transformation of the Data platform enabling the overall Digital Transformation of a leading Bank in the US. Strong expertise on Data Integration and Analytics, built and delivered Data Lakes and Data Warehouses solutions on AWS and Azure Cloud using technologies like , Snowflake, Cloudera, Redshift, Apache Spark, Ab Initio, Informatica.

Highly Customer centric, Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.

Believes and inspires servant leadership approach fostering strong collaboration among cross-functional teams and helps develop effective solutions that meets or exceeds stakeholder values. Develops high performance teams focused on Business Goals based on high trust, respect, transparency, and Integrity.

Overview

22
22
years of professional experience
4
4
Certificate

Work History

Program Director

Wipro Technology
04.2021 - Current
  • Program Director for Product Based Delivery engagement generating annual revenue of $10M+
  • Accountable for Professional Services and Hosting of Web based Product that's used as CORE platform for customer's Loan Origination Business
  • Partner with business stakeholders and help define annual plan with key go-to-market strategies and 20% reduction in operations cost
  • Managed cross-functional product team of 110+ and stakeholder communication, and overseeing product development ensuring its aligned to annual plan
  • Used data visualization models to understand and track KPIs, reporting results to leadership in prepared presentations
  • Created 100+ product plans and product backlogs that established development priorities for each release
  • Developed comprehensive monitoring of risks, issues, dependencies, contingency plans, and resources to remove 99% of roadblocks
  • Led client relationship management, contract development and extension.

Engagement Manager

Wipro Technology
06.2014 - 03.2021
  • Led and managed Data Engineering, Analytics & BI / Information management portfolio of $25M+ , with 100+ consultants distributed globally
  • Systematized large transformation programs to modernize legacy applications to Cloud and reduce 90% of legacy footprint
  • Led 15+ large deals, RFPs and proactive propositions working with internal practice and delivery teams across accounts
  • Ensured on-time delivery of 100% of program/projects while meeting all contractual and deliverable commitments
  • Enhanced client satisfaction by effectively managing cross-functional teams and delivering high-quality solutions.
  • Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
  • Streamlined internal processes to improve team efficiency and project delivery timelines.
  • Managed cross-functional teams to ensure seamless collaboration, achieving optimal results through effective resource allocation.
  • Championed continuous improvement efforts by identifying areas of inefficiency or suboptimal performance within projects or processes and proposing actionable solutions for resolution.

Agile Delivery Lead

Wipro Technology
11.2009 - 06.2014
  • Persuaded as Agile coach to guide, educate, train and establish new Scrum teams for projects and engagements which includes, training, mentoring and advisory role for 20+ scrum teams meet journey team’s roadmap goals and business objectives
  • Guided Agile principles and facilitation skills to ensure 10+ teams aligned to ART were working in Agile mindset and utilizing Scrum practices
  • Spearheaded multiple Agile Ceremonies such as Sprint Planning, Daily Standup's, Retrospectives, Story Refinement, and Release Planning
  • Ensured user stories were 100% ordered, defined, and ready to be worked on by team
  • Facilitated discussion, decision making, and conflict resolution across 4 cross functional teams
  • Coached 10+ teams to higher levels of maturity by improving their process and ensuring team adhered to Scaled Agile framework
  • Collaborated with 2 Agile Release Managers to provide functional release per sprint cycle
  • Measured performance using key metrics, enabling data-driven decision-making for continuous improvement

Skills

  • Strategic Leadership Partnership Development
  • Product Development & Roadmap Planning
  • Program Leadership & Delivery Management
  • Budgeting and Financial Management
  • Agile & Waterfall Methodologies
  • Technical Expertise - Data Integration, Build DWH and Data Lakes, Digital Transformation

Certification

  • Digital Transformation - Stanford, Aug 2021
  • AWS Cloud Practitioner, Jun 2018
  • Project Management Professional (PMP) from PMI, Jul 2015
  • Certified Scrum Master - Scrum Alliance, Sep 2013

Timeline

Program Director

Wipro Technology
04.2021 - Current

Engagement Manager

Wipro Technology
06.2014 - 03.2021

Agile Delivery Lead

Wipro Technology
11.2009 - 06.2014

Bachelor of Science - Physics

Mahatma Gandhi University

Masters in Computer Applications - Computer Science And Programming

University Of Madras
  • Digital Transformation - Stanford, Aug 2021
  • AWS Cloud Practitioner, Jun 2018
  • Project Management Professional (PMP) from PMI, Jul 2015
  • Certified Scrum Master - Scrum Alliance, Sep 2013

Accomplishments

Engagement Lead / Professional Services Delivery


  • Led and Managed 5+ professional services engagements of varying team sizes of 80 to 250 generating revenues from 7$M to 26$M per annum
  • Directed cross functional teams on 2 key engagements helping customers accelerate and succeed in transformation journey
  • Instrumental in delivery led sales and winning multiyear contract renewals
  • Negotiate contracts and Pricing Models with Partners to integrate Market leading third party product features enhancing the product ecosystem delivering versatile options for end customers
  • Problem solver and delivered innovative solutions that are data driven and based on process automation


Technical Manager / Lead


  • Build Data Lakes on Cloud platform (AWS), Data Ingestion and Consumption frameworks
  • Technology Evaluation and recommendation – Led the evaluation and framework development for a Data Integration program, liaison with multiple vendors leveraging vendor partnerships, providing consulting support
  • Led Conversion of 36K legacy on-prem Ab Initio ETL graphs to Cloud based ETL framework using Spark / Scala ingesting data to Data Lake on AWS S3
  • Led the solution proposal and high level design to consolidate and migrate data from 3 major data source (Teradata, Oracle and SQL) to S3 and Snowflake
  • Implemented Master Data Management Solutions – Enabling customer centricity and enterprise view of customer for enhancing marketing, campaigns, sales, and servicing
  • Led Customer Data Integrations - Enhanced EDW to provision single customer view of Policy, Revenue, Claims, Contacts etc., integrating customer views from the operational customer database
  • Upgraded Data/ETL architecture and design (Ab Initio, Teradata, Business Objects) for EDW and Marts to support critical business processes and transformation programs including mergers & acquisitions, financial close and regulatory reporting
  • Designed & developed plus migration of Informatica mappings, mapplets, workflows as per Informatica applications customizations for Insurance domain
  • Designed and Developed tools for quality checking and reconciliation, comparing two different environments of data warehouse



Education

Bachelor of Science - Physics

Mahatma Gandhi University
Kochi, India

Masters in Computer Applications - Computer Science And Programming

University Of Madras
Chennai, India

Roles

  • Program Director
  • Engagement Manager
  • Agile Program lead
  • Scrum Master
  • Technical Consultant
  • Data Engineer

ORGANIZATIONS

  • Wipro Technology

Oct 2002 to Current


  • IBM India / Mascon

Mar 2002 to Oct 2002


  • Pentasoft Technologies

Feb 2001 to March 2002

Top Clients

Capital One Services - US

Discover Financials - US

Prudential Insurance - UK

Deutsche Bank - Germany

Overseas Chinese Banking Corporation - Singapore

EDUCATION

  • Masters - Computer Application

University of Madras, Chennai - India


  • Bachelor of Science - Physics

Mahatma Gandhi University, Kochi - India

Roles

  • Program Director
  • Engagement Manager
  • Agile Program lead
  • Scrum Master
  • Technical Consultant
  • Data Engineer

ORGANIZATIONS

  • Wipro Technology

Oct 2002 to Current


  • IBM India / Mascon

Mar 2002 to Oct 2002


  • Pentasoft Technologies

Feb 2001 to March 2002

Top Clients

  • Capital One Services -US
  • Discover Financials - US
  • Prudential UK - London
  • Deutsche Bank - Germany
  • Overseas Chinese Banking Corporation - Singapore
Shaiju Thomas