SHAILAB AJMERI
Richmond,USA
Summary
Experienced phlebotomist with a strong background in specimen collection and patient care, adept at traveling to various Patient Service Centers and IOP locations as a float phlebotomist. Demonstrated proficiency in venipuncture and capillary puncture techniques, ensuring compliance with safety protocols while maintaining accurate patient records and specimen labeling. Collaborated with healthcare teams to enhance workflow efficiency and reduce errors, while providing patient education and support to ensure comfort during procedures. Trained new staff on phlebotomy techniques and safety procedures, contributing to a culture of compliance and operational excellence.
Overview
7
7
years of professional experience
Work History
Phlebotomist Float
Quest Diagnostics
Sugar Land, Texas
04.2025 - Current
- Travel to different PSC and IOP location’s as float phlebotomist.
- Collected blood samples from patients efficiently while ensuring compliance with safety and quality protocols.
- Maintained accurate patient records and managed specimen labeling to enhance workflow efficiency and reduce errors.
- Provided patient education and support, ensuring comfort and understanding during the phlebotomy process.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Used heel and finger stick methods to obtain blood from capillaries.
- Prepared and packaged specimens for courier transport.
- Conducted regular inventory checks and restocked supplies to maintain optimal operational readiness and service quality.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
Phlebotomy Technician
Advocate Sherman Hospital
Elgin, Illinois
01.2021 - 03.2025
- Performed venipuncture on difficult veins utilizing alternative techniques such as butterfly needles and syringes.
- Cross-trained as specimen processor, reference bench as sendout tech, outpatient and inpatient phlebotomist to meet needs of hospital.
- Trained new hires across the system via Zoom with EPIC as EPIC Instructor and was EPIC super user for the laboratory.
- Trained medical personnel from Er in phlebotomy techniques and laboratory processes.
- Assisted in training new lab support technicians and phlebotomy students.
- Collected blood samples using proper techniques to ensure patient safety and specimen integrity for testing.
- Performed venipuncture and capillary puncture, demonstrating proficiency in various collection methods for diverse patients.
- Prepared specimens for transport following established guidelines for specimen integrity requirements.
- Verified laboratory requisition forms against specimen tubes to reduce errors.
- Assisted in maintaining patient records, ensuring compliance with safety and quality standards in phlebotomy.
- Collaborated effectively with healthcare teams to streamline workflow processes and enhance overall patient care experience.
- Trained new staff on phlebotomy techniques and safety procedures, fostering a culture of compliance and excellence.
General Laborer
Pentair
Hanover Park, Illinois
06.2019 - 03.2020
- Performed general labor duties such as assembling parts, lifting, carrying, loading and packing materials.
- Operated a variety of hand tools and power equipment in the performance of assigned tasks.
Education
Certification in Phlebotomy - Clinical Laboratory Science
Elgin Community College
Elgin, IL 05.2020 - 11/2020
Certification in Graphics and Animations - Graphic And Digital Design
Maya Academy of Advanced Creativity (MAAC)
Ahmedabad, Gujarat 01.2018 - 01/2019
Bachelor of Business - Business Administration
LJ Institute of Business Administration
Ahmedabad, Gujarat 06.2012 - 05/2016
Skills
- Venipuncture techniques
- Capillary puncture
- Specimen preparation and handling
- Phlebotomy training
- Process improvement initiatives
- Multitasking Abilities
- Problem-solving abilities
- Technical troubleshooting
- Adaptability and flexibility
- Communication
- Customer service
Languages
- English
- Hindi
- Urdu
- Gujarati
References
Available upon request
Awards
- Lily Award for Best patient care
- Kudos from hospital for handling 51 outpatient visits within 2 hours
Timeline
Phlebotomist Float
Quest Diagnostics
04.2025 - Current
Phlebotomy Technician
Advocate Sherman Hospital
01.2021 - 03.2025
Certification in Phlebotomy - Clinical Laboratory Science
Elgin Community College
05.2020 - 11/2020
General Laborer
Pentair
06.2019 - 03.2020
Certification in Graphics and Animations - Graphic And Digital Design
Maya Academy of Advanced Creativity (MAAC)
01.2018 - 01/2019
Bachelor of Business - Business Administration
LJ Institute of Business Administration
06.2012 - 05/2016