Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Barista

Shaimaa Abudawwas

Garland,TX

Summary

Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferrable skills can be effectively utilized.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
06.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Barista

Scooters Coffee Shop
10.2022 - 05.2023
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.

Education

Associate of Science - Pharmacy

Dallas College
Dallas, TX
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Cleanliness
  • Opening and closing duties
  • POS systems
  • New hire training
  • Fluent in Arabic

Certification

  • CPhT - Certified Pharmacy Technician Trainee

Languages

Arabic
Native or Bilingual

Timeline

Barista

Starbucks
06.2023 - Current

Barista

Scooters Coffee Shop
10.2022 - 05.2023

Associate of Science - Pharmacy

Dallas College

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