Shaimun Nakib

Project Delivery:

• Streamlined project delivery process, resulting in reduction in delivery time and increase in stakeholder satisfaction.
• Successfully managed delivery of CRM VA Application projects related to Microsoft dynamics and Salesforce, exceeding client expectations and ensuring all projects met budget and timeline constraints.
• Proactively identified and mitigated potential risks, preventing delays and ensuring project stability.
• Contributed to cross-functional teams, ensuring timely delivery of high-quality products.
• Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
• Coordinated various project meetings effectively, ensuring timely information flow and project progress.
• Mentored junior team members, sharing best practices in test engineering techniques and tools usage.

Quality Assurance & Testing:

• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Developed and implemented comprehensive quality assurance process, leading to vast decrease in critical defects in production.
• Established and documented efficient testing approaches, increasing test coverage
• Successfully conducted smoke, functional, UAT, and regression testing for highly visible VA CRM applications used by Veterans Affairs ensuring their quality and stability.
• Maintained clear and concise record of test results, improving communication with stakeholders and business teams
• Spearheaded process improvements within testing team, leading to more streamlined workflows and enhanced collaboration with other departments.
• Contributed to cross-functional teams, ensuring timely delivery of high-quality products.
• Improved testing efficiency with development of automated test scripts using automation tools such as Postman, SoapUI, Selenium w/Java
• Successfully manage and execute testing phases which include SIT, QA, UAT, Preprod, and Production
• Manage and lead QA team meetings and acting as POC to resolve any issues for other members
• Create and document Testing methodology and best practices for QA team as well as junior/new Testing Resources

Requirements & Documentation:

• Collaborated with clients to efficiently groom requirements, reducing rework and ensuring project clarity.
• Created and maintained comprehensive RTMs providing clear traceability between requirements, user stories, defects, test plans, and test cases.
• Developed detailed UAT test plans and scripts based on realistic scenarios, ensuring thorough and effective testing.

Collaboration & Leadership:

• Built strong relationships with stakeholders and development teams, fostering effective communication and collaboration across multiple CRM projects.
• Successfully facilitated UAT testing sessions with SMEs, leading to a high user acceptance validation rate.
• Provided expert testing assistance and acted as a trusted POC for multiple CRM projects, ensuring smooth collaboration and problem-solving.
• Coordinated various project meetings effectively, ensuring timely information flow and project progress.
• Successfully manage and document End User concerns/feedback for improvement acting as Liaison between Development teams and Business Users/Stakeholders
• Saved costs on multiple projects by identifying/researching opportunities for process improvement and implementing cost-effective solutions.

• Involved in Mobile app testing
• Created and executed test cases for Mobile app testing
• Validation using simulators and emulators and also with real-time devices
• Analyzed Business requirements and developed RTM (Requirements Tractability Matrix) for project
• Also work with team and business side to understand goals of every sprint
• Working with team to develop Test plans defining objective of testing new improvements/features included for each release
• Performed Manual Mobile Testing using various OS, IOS, android, windows phone and also automated manual test cases using SeeTest
• Used Seetest export code feature to create scripts onto UFT for automation testing for regression
• Tested Mobile app on 2g/3g/4g/Lte/wifi to compare performance and usability through emulation
• Converted Manual test cases to Automation Script using QTP/UFT
• Analyzed System Specification and developed Test plan, Test scripts and Regression Test plan
• Extensively worked in agile environment, with daily scrum meetings; stand up meetings, presentations, and review
• Used checkpoints to check functionality in QTP/UFT
• Ran SQL queries to perform database validation according to business logic
• Actively involved in production support and performed post-production verification after every release.

• Involved in Analyzing Business Requirements, Functional Requirements and Technical Requirement documents
• Involved in writing Test plan, Test strategy, and Test scenarios to test business requirements
• Created Test Cases for Regression, GUI testing, Functional testing, Back-End and Compatibility testing based on system requirements
• Tested functionality of individual component, individual module and then end-to-end functionality
• Executed Test cases for both manual and automation to verify actual results against expected results
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing and User Acceptance testing
• Analyzing Test Results & Identify bugs and reporting to the developers using Quality Center
• Used Quality Center to prepare/Manage Requirements Traceability Matrix, Test cases and Reports
• Responsible for developing Automation Test Scripts for Functional and Regression testing using QTP for automation projects
• Performed GUI testing using WinRunner
• Used LoadRunner to regularly test performance life cycles.

• Analyzed Business requirements, module-specific functionalities, identified testing requirements and formulated Test Plans
• Tested application thoroughly on multiple browsers to ensure compatibility
• Interacting with developers for Bug Fixes and Problem resolution
• Coordinated meetings with Business, Project Managers, Technical Analysts, and Developers
• Involved in Test script creation and test data based on Functional specification document, identified testing requirements and formulated test plans
• Executed test cases manually to verify actual results against expected results
• Responsible for tracking issues which are encountered during testing of various modules
• Performed Database testing, wrote SQL queries to validate data.