Invested Social Worker driven to form trusting relationships with clients and advocate for their best interests. Specializes in mental health & addiction, crisis intervention, and processing grief and loss.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director of Peer Recovery Services
Daviess Community Hospital
10.2021 - Current
Project manager for the State Opioid Response Grants for Daviess County; attended grantee meetings; managed grant funds; submit quarterly reports; and developed policy for implementation.
Implementation of Peer Recovery Services department, serving as mobile integrated response system for Daviess County.
Supervised 5 full-time and 1 part-time staff.
Identified psychosocial, mental, and emotional needs for an average of 120 clients.
Documented interactions with clients and/or family that were reflective of assessments performed, assistance provided, and conflict resolution.
Worked as part of an interdisciplinary team to discuss patient/client care, and appropriate interventions for behaviors.
Facilitated care plan meetings.
Participated in Utilization Review and Quality Assurance meetings.
Maintaining a professional working rapport with physicians, community partners, and clients.
Developed and implemented crisis intervention plans for mezzo-systems.
Coordinated discharge planning process and made appropriate referrals prior to the client's return to the community.
Educated staff on client's rights, recognizing and preventing substance abuse, neglect, and psychosocial needs of the clients and their families.
Implemented programs to reduce staff burnout.
Developed, maintained, and utilized a list of current community resources.
Implemented discharge follow up procedures to prevent re-hospitalization.
Managed the Scheduling and Transportation for department.
Supervised several social work student interns from the University of Southern Indiana.
Supported clients and families in coping with problems resulting from substance abuse.
Grief Specialist
Experience Camps
01.2023 - 09.2023
Organized and led various small and large group activities on grief.
Comprehended emergency procedures associated with camp program.
Supervised campers and fostered safety, development, growth, skill achievement and general well-being.
Led groups of children safely through variety of camp activities.
Worked with children of varying age, interest, skill, and developmental levels.
Evaluated campers' progress and provided feedback to Clinical Director.
Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Stayed current on mental health research to follow new developments and research in mental health field.
Adhered to ethical and legal standards for confidentiality, protecting campers' privacy.
Encouraged campers to discuss experiences in group and individual settings.
Observed and monitored camper behavior and responses to treatment.
Conducted crisis interventions to respond to campers in crisis, assess immediate needs and provide support and resources.
Used skills such as active listening and collaborative problem-solving daily to connect with campers and address concerns.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Case Manager - PRN
Daviess Community Hospital
05.2020 - 10.2021
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Provided evidence-based therapeutic interventions and crisis management to patients to lessen negative on physical, mental and emotional wellbeing.
Utilized trauma-informed approach to promote healing and empowerment for patients.
Developed and implemented comprehensive case management plans to address patient needs and goals.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Developed comprehensive discharge plans to transition patients to appropriate service providers in community.
Assisted patients in navigating housing, legal services and public benefits to gain access to valuable resources.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to patients.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Coordinated individual referrals to obtain community services, advocate for patient needs and resolve roadblocks.
Partnered with local organizations to expand access to social and community services.
Utilized grant writing skills to secure additional program funding.
Referred patients to appropriate team members, community agencies and organizations to meet treatment needs.
Customer Service Specialist
German American Bankcorp, Inc.
12.2018 - 12.2020
Assisted customers with banking needs and inquiries.
Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Monitored transactions for compliance with regulations and identified supervisor of discrepancies.
Counted, verified and handled bank deposits and armored car transactions.
Received loan and utility payments, sending funds to correct destinations.
Monitored and verified suspicious activity on customer accounts.
Arranged monies received in cash boxes and coin dispensers according to denomination.
Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
Educated customers about available services, products and bank resources.
Collected feedback from customers to help improve service delivery and banking processes.
Trained and mentored new banking personnel on customer service strategies, supporting group performance goals.
Answered bank phone lines and directed customers to appropriate department to address concerns.
Went above and beyond with service to promote loyalty and support bank goals.
Social Work Intern
Samaritan Center
01.2020 - 05.2020
Performed following job duties under the supervision of Social Work Supervisor.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Offered community resource guidance to clients to meet family needs for assistance.
Interviewed clients to assess needs and determine most suitable needs and services.
Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
Facilitated support groups and workshops to provide valuable services to clients.
Facilitated group therapy sessions to help clients develop coping skills and improve communication.
Collaborated with other professionals to plan and coordinate care for clients.
Social Work Intern
Dubois County Drug Court
08.2019 - 12.2019
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
Interviewed clients to assess needs and determine most suitable needs and services.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Monitored clients' progress to adjust treatment plans accordingly.
Conducted home visits to assess clients' home environment and provide support.
Conducted scheduled individual chemical health counseling sessions weekly.
Documented individual weekly sessions and group notes.
Advised and supervised offenders as ordered by court to enforce compliance with court directives.
Met with supervisors, public officials, attorneys, judges and law enforcement to develop innovative sentencing options and alternatives for drug offenses.
Coordinated referrals for addiction services based on individual client needs and preferences.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Provided project progress updates and proposed solutions to issues.
Education
Master of Social Work - Mental Health & Addiction
Indiana University - Purdue University Indianapolis, United States
Indianapolis, IN
08.2022
Bachelor of Social Work - Substance Abuse Counseling
University of Southern Indiana, United States
Evansville, IN
05.2020
Associate of Social Work -
Vincennes University, United States
Vincennes, IN
12.2018
Skills
LMSW
CADAC IV, LCACA
Proficient computer skills
Verbal and written communication skills
Client and community outreach
Psychosocial assessments expert
DSM-V knowledge
Knowledge of medical and psychiatric terminology
Case management
Grant writing and project management
Certification
Licensed Master Social Worker - State of Indiana (333011500A)
Licensed Clinical Addiction Counselor Associate- State of Indiana (87900101A)
Certified Advanced Drug & Alcohol Consultant IV- IC&RC (C4-5077)