Shaina Campbell
Cedar Grove,TN
Summary
Motivated Site Manager and Administrative Buyer with organizational problem-solver and advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I am dependable and can adapt to any situation or place. I have experience in many different aspects I have a strong work ethic and am a fast learner. I have a wonderful rapport with hundreds of different suppliers, vendors, and also freight carriers. I am an open-book open to suggestion and corrective criticism. I am looking to open my horizons and learn bigger and better things. I want to be apart of something that makes a difference in peoples lives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Site Manager/MRO Buyer
Supply Technologies
Lexington , TN
08.2021 - Current
- Responded promptly to customer inquiries or complaints.
- Maintained records of inventory, assets, personnel and other relevant data.
- Reviewed project plans regularly to ensure deadlines are met on time.
- Analyzed reports to identify areas for improvement in performance or cost savings.
- Prepared purchase orders and expense reports.
- Evaluated and processed company purchase orders.
- Reviewed accuracy of purchase orders and inventories.
- Checked accuracy and integrity of purchase orders.
- Generated purchase orders and submitted to vendors.
- Reconciled purchase orders against packaged products and receipts.
- Prepared and issued purchase orders, invoices and statements.
- Documented and processed transactions and accurately administered sales orders.
- Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
- Recorded sales orders, processed paperwork, and delivered documentation to customers to finalize sales process.
- Made copies, filed sales receipts and orders, sent faxes, wrote sales contracts and executed other general office organization duties.
- Prioritized and maintained high-volume of fast-paced parts inquiries and orders, kept meticulous records and met or exceeded sales goals in 100% of reporting months.
- Placed orders based on current inventory stock levels and projected sales.
- Provided order tracking information and resolved issues when needed.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Mastered inventory standards, warehousing and stocking procedures, radio frequency technology and order picking and tracking.
- Informed customers of shipping dates and tracking and order information.
- Processed orders and entered into MDS program for tracking, maintaining, monitoring and reporting.
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
- Utilized MDS to coordinate production resourcing to streamline planning, development, manufacturing and sales processes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delivered products to customer locations on time.
- Prepared all sorts of Parts or Items anywhere from machinery parts to office supplies for production by placing on racks.
Assistant Manager
Sonic
Jackson, TN
01.2009 - 02.2013
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained up-to-date knowledge of company products and services.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Shipping and Receiving Clerk
Z-Rags
Lexington, TN
12.2013 - Apri2017
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Organized deliveries by sorting and stocking receivables
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Performed regular cycle counts to maintain accurate inventory records.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Obtained required documentation to process shipments and support movement.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Education
GED -
Henderson County Adult Education
Lexington, TN12-2013
Certification
- Forklift Certified
References
References available upon request.
Timeline
Site Manager/MRO Buyer
Supply Technologies
08.2021 - Current
Shipping and Receiving Clerk
Z-Rags
12.2013 - Apri2017
Assistant Manager
Sonic
01.2009 - 02.2013
GED -
Henderson County Adult Education