Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaina Hoffman

Coraopolis,PA

Summary

Dedicated, efficient, and quick-learning professional seeking a challenging job opportunity to develop abilities and acquire new skills. Committed to enhancing work ethic within the company and taking on additional responsibilities outside of work.

Overview

8
8
years of professional experience

Work History

Pet Sitting

Self employed
07.2021 - Current
  • Ensured safe, clean, and nurturing environments for animals at different venues.
  • Improved client satisfaction by providing attentive and personalized house and pet sitting services.
  • Provided overnight pet sitting services, ensuring the comfort and security of both the dog and home.
  • Implemented innovative pricing models that increased revenue while maintaining competitiveness in the marketplace.
  • Forged valuable connections.

ON Stocker

Walmart
07.2024 - 03.2025
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Assisted customers with special requests, enhancing their shopping experience at the store.

Cashier

Walmart
02.2023 - 03.2023
  • Rapidly handled various tasks such as scanning, explaining prices, and bagging items correctly.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Stocker

Walmart
03.2021 - 05.2021
  • Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping lists
  • My job could include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves
  • Performed inventory control, such as counting, and stocking merchandise.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Assisted customers with special requests, enhancing their shopping experience at the store.

Tutor

AVID
09.2017 - 01.2021
  • I met with students to clarify and review concepts taught in class, explain processes, and help students solve specific problems
  • Supporting classroom-centered activities, and as such, the emphasis and content of the tutoring sessions are determined by the student's needs
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.

Seasonal Cashier

Home Depot
07.2020 - 12.2020
  • I processed Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area
  • I proactively seek product/project knowledge to provide customers with information and identify selling opportunities
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Carhop Server

Sonic
03.2019 - 03.2020
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.

Education

High School Diploma -

Miyamura High School
Gallup, NM
05.2017

Skills

  • Detail oriented
  • Time management
  • Math
  • Initiative
  • Communication
  • Computer literacy
  • Teamwork
  • Critical thinking
  • Adaptability
  • Leadership

Timeline

ON Stocker

Walmart
07.2024 - 03.2025

Cashier

Walmart
02.2023 - 03.2023

Pet Sitting

Self employed
07.2021 - Current

Stocker

Walmart
03.2021 - 05.2021

Seasonal Cashier

Home Depot
07.2020 - 12.2020

Carhop Server

Sonic
03.2019 - 03.2020

Tutor

AVID
09.2017 - 01.2021

High School Diploma -

Miyamura High School

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Shaina Hoffman