Shaina Markos

Playa Azul, Costa Rica April 10, 2023 - April 16, 2023

• Maintained clean and neat operational facilities to serve program needs.
• Helped local towns with clean up efforts, conservation turtle habitat, and planted over 100 trees
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Led group discussions and activities to meet different community demands.
• Approached issues proactively to best meet current and future requirements.

• Reported patient requests, concerns, and other observations to staff.
• Complied with HIPAA standards to confidentially maintain patient medical information.
• Restocked medical supplies and consumables to prepare procedure rooms.
• Observed with physicians, specialists, and health care providers to ensure how they provide well-rounded care for complex cases.
• Liaised between patients, families and hospital staff to relay information and coordinate care.
• Transported patients between rooms and appointments or testing locations.

• Provided math/science peer tutoring in an after school program.
• Used communication skills to explain difficult concepts in simple terms.
• Provided homework assistance using specific curriculum and materials.

• Observed treatments, patient interaction, and office management.
• Became familiarized with dental equipment through scanning, assisting responsibilities, and light clean-up.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Staged tray for procedures by arranging dental instruments and equipment.

• Assisted in packing 25,000 bags of dried food containing: rice, legumes, and soy.
• Developed and worked on teamwork, organization and leadership skills.