Summary
Overview
Work History
Education
Skills
Family Time, Nature Walks, Swimming, Painting, Dancing, Yoga, Cooking
Timeline
Generic

Shaina D Lavine

Grand Prairie,TX

Summary

Adept at fostering educational excellence and a supportive learning environment, I excel in problem-solving and customer service. My proactive approach has significantly enhanced classroom engagement and operational efficiency, showcasing a growth mindset and expert complaint handling without exceeding a numerical reference.

Overview

20
20
years of professional experience

Work History

Teacher

Engineers of Tomorrow
05.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.

Lead Two's Teacher

The Children's Courtyard
11.2023 - 05.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.


Lead Floral Designer

InBloom Flowers
05.2020 - 08.2023
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues professionally.
  • Increased revenue through upselling services like custom installations or add-on items during client consultations.
  • Coordinated seamless delivery logistics with transportation teams to ensure timely arrival of finished arrangements at event venues.
  • Collaborated with event planners and clients to develop customized floral arrangements that exceeded expectations.

Service Center Representative

Kroger
08.2016 - 05.2020
  • Managed high call volumes while maintaining professional demeanor and strong attention to detail.
  • Collaborated with team members to improve overall service center performance and customer experience.
  • Assisted customers in navigating company website and online resources, improving their ability to access information independently.
  • Participated in ongoing training initiatives to stay current with industry best practices and enhance job performance.

Automated Logistical Specialist (92A)

United States Army Reserve
02.2005 - 01.2019
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
  • Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.

Education

Associate of Science - Dental Assistant

Kaplan College
Arlington, TX

High School Diploma -

Lamar High School
Arlington, TX

Skills

  • Growth Mindset
  • Problem-Solving
  • Complaint Handling
  • Workload prioritization
  • Customer Service
  • Data Entry

Family Time, Nature Walks, Swimming, Painting, Dancing, Yoga, Cooking

Enjoying the most simple things, often ends up being what matters the most.

Timeline

Teacher

Engineers of Tomorrow
05.2024 - Current

Lead Two's Teacher

The Children's Courtyard
11.2023 - 05.2024

Lead Floral Designer

InBloom Flowers
05.2020 - 08.2023

Service Center Representative

Kroger
08.2016 - 05.2020

Automated Logistical Specialist (92A)

United States Army Reserve
02.2005 - 01.2019

Associate of Science - Dental Assistant

Kaplan College

High School Diploma -

Lamar High School

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Shaina D Lavine