Shaine Dellavalle

• Provided overall supervision and management of program recruitment, hiring, training and terminating.
• Facilitated established training guidelines and curriculum for employee training.
• Adhered to negotiated annual budget and spending requirements.
• Monitored and maintained compliance with organization, licensing and funding source for program departments.
• Provided leadership, guidance and support to staff members.

Maintained clean and orderly work station.

• Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
• Promoted special offers and discounts to customers to maximize sales.
• Counted nightly income, categorizing, and sending to bank on weekly basis.
• Cleaned up gas and other spills in accordance with spill procedures.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Built trustful relationships with customers to encourage return visits.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Inspected fuel pumps and fuel tanks for proper operations and safety.
• Maintained inventory of all saleable items.
• Monitored and maintained organized work space, confirming efficient operations.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Removed safety hazards, soiled items, and trash from customer areas.
• Determined customer needs by asking relevant questions and listening actively to responses.

• Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
• Cut meats to customer specifications and answered questions about specialty products.
• Adhere to safety and cleanliness standards and maintained equipment.
• Used boning knife, skewers and twine to shape, lace, and tie roasts.
• Performed meat inspections and checked temperature environment to maximize food safety.
• Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
• Prepared poultry by cleaning, cutting and discarding inedible parts.
• Used [Software] to document quantity of meat received and sold to keep proper records of meat sales.