Shajamie Mitchell
Zebulon,NC
Summary
Dental Assistant/Receptionist Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
8
8
years of professional experience
Work History
Dental Assistant II
Vaya Dental
04.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
RECEPTIONIST
Gentle Family Dentistry
04.2019 - 05.2020
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or the public
- File and maintain records
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Enroll individuals to participate in programs and notify them of their acceptance
- Verified Insurance
- Sent Claims
- Went over dental treatment with Patients
- Presented financial options to patients
- Took xray
- Took impression
- Entered treatment
- Discussed treatment plans
- Went over financial options
- Eaglesoft Software.
RECEPTIONIST
Longleaf dentistry
02.2018 - 10.2018
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or the public
- File and maintain records
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Enroll individuals to participate in programs and notify them of their acceptance.
DENTAL ASSISTANT
Night and Day Dental
05.2016 - 08.2018
- Verified Insurance
- Sent Claims
- Went over dental treatment with Patients
- Presented financial options to patients
- Took xray
- Took impression
- Entered treatment
- Discussed treatment plans
- Went over financial options
- Eaglesoft Software.
Education
Associate in Science (A.S.) - Dental Assistant
MILLER MOTTE
Raleigh, NC04.2016
Diploma -
SMITHFIELD SELMA HIGH
Smithfield, NC06.2010
Skills
- Documentation and reporting
- Multitasking and Prioritization
- Microsoft Office
- Payment Processing
- Scheduling and Calendar Management
- Data Entry
- Positive Attitude and Energetic
- Dental Radiography
- Dental impressions
- Equipment Sterilization
- Appointment Scheduling
- Oral hygiene education
Personal Information
Title: Receptionist
Timeline
Dental Assistant II
Vaya Dental
04.2022 - Current
RECEPTIONIST
Gentle Family Dentistry
04.2019 - 05.2020
RECEPTIONIST
Longleaf dentistry
02.2018 - 10.2018
DENTAL ASSISTANT
Night and Day Dental
05.2016 - 08.2018
Associate in Science (A.S.) - Dental Assistant
MILLER MOTTE
Diploma -
SMITHFIELD SELMA HIGH
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