SHAJI J. KORUTHU
Jackson Heights,USA
Summary
Results-driven IT professional with strong background in computer operations. Proven ability to manage system performance and resolve technical issues. Focused on team collaboration and achieving results, adaptable to changing needs, and skilled in system monitoring and troubleshooting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Computer Associate (Operations)
NYC Department of Transportation
01.2022 - Current
- Lead the monitoring and troubleshooting of Intelligent Transportation System (ITS) equipment and 13,800+ traffic signals.
- Coordinate with vendors and sub-contractors to resolve wireless communication failures and transport issues.
- Perform field surveys and provide technical guidance to maintenance contractors to restore critical infrastructure.
- Develop technical documentation and status reports for executive management to monitor system performance.
Data Center Hardware Technician
The Judge Group for CBRE/Refinitiv
05.2019 - 03.2020
- Managed system integration and configuration of new hardware components while adhering to secure baselines.
- Identified opportunities for hardware consolidation, reducing operational costs and improving workflow processes.
- Acted as a major contributor on complex data center migration projects, ensuring minimal downtime.
Computer Associate (Operations)
NYPD
08.2018 - 01.2019
- Provided Tier 1 support for agency-wide hardware and software, including cybersecurity access controls.
- Collaborated with System Administrators and management to implement technical standards across the agency.
Data Center Hardware Engineer
BLOOMBERG L.P.
03.2012 - 01.2017
- Functioned as a Project Leader in migrating 6,000+ servers into a 20,000 sq. ft. infrastructure.
- Configured LAN switching, routing technologies, and SAN connectivity (Brocade & EMC).
- Partnered with vendors to research and integrate new technologies, increasing production yield by 20%.
Education
B.S. - Network & Telecommunications Management
DeVry Institute of Technology
Skills
- Experience with fiber optics and SCADA systems
- IP networking and LAN/WAN management
- Project management with JIRA
- Project leadership
- Incident response management
- Technical project oversight
- Collaborative teamwork
- Effective problem resolution
Certification
- Computer Specialist (Operations) Exam# 5055: List #123 (Published 05/28/2025)
- Computer Specialist (Software) Exam# 5056: List #183 (Established 05/28/2025)
- Cyber Security Analyst Exam# 5055: List #114 (Established 09/10/2025)
- Associate Project Manager Exam# 3110: List# 254 (Established 06/12/2024)
Timeline
Computer Associate (Operations)
NYC Department of Transportation
01.2022 - Current
Data Center Hardware Technician
The Judge Group for CBRE/Refinitiv
05.2019 - 03.2020
Computer Associate (Operations)
NYPD
08.2018 - 01.2019
Data Center Hardware Engineer
BLOOMBERG L.P.
03.2012 - 01.2017
B.S. - Network & Telecommunications Management
DeVry Institute of Technology