Summary
Overview
Work History
Skills
Timeline
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Sha'Juan Waddell

Tampa,FL

Summary

Responsible retail professional with excellent service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Retail Associate

Amazon
Madison, WI
03.2023 - 10.2023
  • Converted physical documents via scanning into electronic files and images.
  • Trained new employees on the correct use of scanners, imaging software programs.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Maintained quality control standards for all scanned materials.
  • Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area.

Food Preparation Worker

Speedway Gas Station
Madison, WI
11.2022 - 02.2023
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Acquired new skills to support team and further accommodate customer needs.

Human Services Specialist

Tellurian
Madison, WI
03.2022 - 10.2022
  • Maintained accurate records and documented client data in company databases.
  • Visited clients at home to distribute community referral and resource information.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Provided emotional support to individuals dealing with challenging situations or difficult times.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Provided transportation to medical appointments and other necessary errands for clients.
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Completed accurate legible documentation for client profile as outlined by policy, reports and observations.

Direct Support Professional

Dungarvin
Madison, WI
11.2021 - 04.2022
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Tracked and reported clients' progress based on observations and conversations.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Contributed to case reviews of client status and progress.
  • Helped clients get in and out of beds and wheelchairs.

Skills

  • Cash Register Operation
  • Reliability
  • Verbal and Written Communication
  • Customer Engagement
  • Merchandise Display
  • Cash Handling Accuracy
  • Cleaning and Sanitizing
  • Display Setup
  • Customer Service
  • Order Processing
  • Independent Judgement
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Positive and Professional
  • Customer Assistance
  • Professional Appearance
  • Flexible Schedule
  • Teamwork

Timeline

Retail Associate

Amazon
03.2023 - 10.2023

Food Preparation Worker

Speedway Gas Station
11.2022 - 02.2023

Human Services Specialist

Tellurian
03.2022 - 10.2022

Direct Support Professional

Dungarvin
11.2021 - 04.2022

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Sha'Juan Waddell