Summary
Work History
Education
Skills
Timeline
Generic

Shakaira Warren

Natchitoches,LA

Summary

Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Technical Advisor

Conduent Call Center
01.2024 - Current
  • Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
  • Monitored technology infrastructure against core standards to provide technical assessment and advisory services.
  • Cultivated technical expertise concerning at-issue products by reviewing up-to-date documents and source code.
  • Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
  • Designed technical diagnostic timelines to determine technical change viability without disrupting operations.

Education

Associate of Science - Healthcare Management

Bossier Parish Community College
Bossier City, LA
05.2025

Skills

  • Technical Support Triage
  • Operational Efficiency Analysis
  • Analytics
  • Coding Skills

Timeline

Technical Advisor

Conduent Call Center
01.2024 - Current

Associate of Science - Healthcare Management

Bossier Parish Community College
Shakaira Warren