Shakare Townsend
Glendale,AZ
Summary
Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Infant Teacher
Beyond Care Day Care
03.2024 - Current
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained an safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
Care Giver
Affinity Family Care
08.2023 - 02.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Security Guard
Securitas Security Services USA
01.2023 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
Security Guard Officer
Rubicon Security
09.2022 - 12.2022
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Permitted entry with escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Room Attendant
Wild Horse Pass Hotel & Casino
02.2022 - 12.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Security Guard
Allied Universal Security
02.2022 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Delivery Driver
Amazon
12.2021 - 02.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Security Guard
Allied Universal
09.2019 - 11.2021
- Used High Jump and Advantage Virtual Terminal to log commercial trucks in and out of the gate
- Help the drivers locate their information to get a hold of trailers
- Made sure Ashley Furniture assets were protected 24/7 with the help of my team, reaching their highest expectations
- Observed and reported any problem or situation to the company regarding company truck information.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sales Associate
Walmart
02.2019 - 08.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Package Handler
United Parcel
12.2018 - 02.2019
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Cashier Assistant
McDonald's Restaurant
08.2018 - 12.2018
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
McDonald’s
09.2018 - 12.2018
- Handled cash transactions
- Took orders from customers
- Worked drive through.
- Restock items needed
- Cleaned lobby.
Retail Sales Intern
Old Navy-Clothing Store
10.2016 - 12.2016
- Maintained clean and organized clothing racks sounds better than looking like an tornado has been through the store
- Provided excellent customer service by showing customer where to find the items friendly and respectful manner
- Operated a small mobile device to find discounts and deals for customers accurately and efficiently.
- Remained helpful and kind to others.
- Maintenance such as cleaning and mopping work space.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
High School Diploma -
Riverside Polytechnic High Schoool
Riverdale, CA05.2018
Skills
- TECHNICAL SKILLS
- Proficient in both Mac and Windows operating systems
- Experienced in use of software such as: Word, Excel, PowerPoint, and
- The Google online apps suite such as Docs, & Sheets
- Future-oriented
- Highly principled, Idealistic, Constantly seeking meaning and purpose
- In everything
- Value deep, authentic relationships
- Natural leader, Intuitively understand people and situations
- Service-oriented, Sensitive and compassionate towards people
- Reserved
- Creative and visionary
- Can work logically and rationally - use their intuition to understand goal and work backwards towards it
- First Aid Training
- Infant CPR Certification
- Guard Card
Certification
- First Aid Certification
- CPR Certification
- Fingerprint Clarence Card
- AZ DPS Guard Card
Timeline
Infant Teacher
Beyond Care Day Care
03.2024 - Current
Care Giver
Affinity Family Care
08.2023 - 02.2024
Security Guard
Securitas Security Services USA
01.2023 - 08.2023
Security Guard Officer
Rubicon Security
09.2022 - 12.2022
Room Attendant
Wild Horse Pass Hotel & Casino
02.2022 - 12.2022
Security Guard
Allied Universal Security
02.2022 - 05.2022
Delivery Driver
Amazon
12.2021 - 02.2022
Security Guard
Allied Universal
09.2019 - 11.2021
Sales Associate
Walmart
02.2019 - 08.2019
Package Handler
United Parcel
12.2018 - 02.2019
Crew Member
McDonald’s
09.2018 - 12.2018
Cashier Assistant
McDonald's Restaurant
08.2018 - 12.2018
Retail Sales Intern
Old Navy-Clothing Store
10.2016 - 12.2016
High School Diploma -
Riverside Polytechnic High Schoool
- First Aid Certification
- CPR Certification
- Fingerprint Clarence Card
- AZ DPS Guard Card
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