Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakashia Houston

Nacogdoches,TX

Summary

Dynamic professional with extensive experience in customer service and management, notably at Little Caesars. Proven ability to enhance customer satisfaction through effective communication and staff training. Skilled in cash handling and business strategy, consistently ensuring smooth operations and positive customer experiences. Committed to delivering high-quality service and fostering team success.

Overview

7
7
years of professional experience

Work History

Laborer/QA Technician

Pilgrims L
Nacogdoches
11.2023 - Current

Whatever they needed me to do in my department such as pack , make boxes , lids or scale when I was a laborer

As a QA technician I make sure the product is in the best quality before it leave out also make sure the labels and codes are correct

Cashier/Stocker

Walmart
Nacogdoches
08.2023 - 11.2023

Helped customers check out

Helped customers if they needed to know where something was at

I would stock if they needed me too

I helped out in different departments

Assistant Manager

Little Ceasars
Nacogdoches
09.2021 - 08.2023

Assisted by answering phones , responding to customers inquires , providing information about our service when we have deals.

On site training was provided by me

Clean , cooked , deal with complaints made sure my employees and customers were good.

Cashier

Dollar Tree
Nacogdoches, TX
01.2021 - 08.2021

Kept store shelves stocked

Check customers prices and processed sales

Closed for the night also closed registers and took to the bank

Cashier

Taco Bell
Nacogdoches
10.2019 - 05.2020

Kept well stocked cashier lanes

In charge of taking customers orders

Counted the cash in the register at the start and end of shift

Cashier

Dairy Queen
Nacogdoches
01.2019 - 09.2019

Used my knowledge to assist customers . Learning how to operate registers merchandise stock and meet customers need resulting increased group performance and customer satisfaction

Education

High School Diploma -

Nacogdoches Highschool
Nacogdoches Tx

Skills

    Have very good communication skills

    Customer service

    Customer relations

    Customer assistance

    Staff training

    Management experience

    Refund and exchanges

    Payment accepting

    Credit and cash transactions

    Basic math skills

    Money management

    Time management skills

    Business strategy

Timeline

Laborer/QA Technician

Pilgrims L
11.2023 - Current

Cashier/Stocker

Walmart
08.2023 - 11.2023

Assistant Manager

Little Ceasars
09.2021 - 08.2023

Cashier

Dollar Tree
01.2021 - 08.2021

Cashier

Taco Bell
10.2019 - 05.2020

Cashier

Dairy Queen
01.2019 - 09.2019

High School Diploma -

Nacogdoches Highschool
Shakashia Houston