Shakayla Vernon

• Supported youth in daily activities, fostering positive relationships and encouraging personal growth.
• Assisted in crisis intervention, applying de-escalation techniques to ensure safety and stability.
• Monitored behavior and documented observations to inform treatment plans and support team decisions.
• Facilitated group discussions to promote social skills and conflict resolution among residents.

Loaded, unloaded, sorted, and organized packages for shipment and delivery. Assisted in scanning packages and verifying shipping labels. Operated conveyor belts and pallet jacks while maintaining a clean and safe work environment.

• Operated material handling equipment to efficiently load and unload packages.
• Ensured accurate sorting of packages based on destination and delivery requirements.

• Monitor patients and perform routine safety checks (including 15-minute observations when required).
• Supervise patients throughout the unit and during therapeutic activities.
• Assist patients with activities of daily living, including hygiene, meals, and mobility.
• Observe, document, and report changes in patients’ behavior, mood, or physical condition.
• Maintain a safe, structured, and therapeutic environment.
• Build positive, professional relationships with patients while providing emotional support.
• Assist nurses with admissions, discharges, vital signs, and patient care as directed.
• Use verbal de-escalation and crisis intervention techniques during behavioral emergencies.
• Participate in treatment team meetings and communicate patient progress to clinical staff.
• Ensure compliance with hospital policies, patient rights, and confidentiality standards.
• Respond appropriately to psychiatric and medical emergencies.
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• Gained strong leadership skills by managing projects from start to finish.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
• Resolved problems, improved operations, and provided exceptional service.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Identified issues, analyzed information, and provided solutions to problems.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Monitor and supervise patients to ensure their safety and well-being.
• Observe, document, and report changes in patients’ behavior, mood, and condition.
• Assist patients with activities of daily living, including hygiene, meals, and mobility.
• Conduct safety checks and maintain a secure therapeutic environment.
• Support nurses, psychiatrists, and therapists in implementing individualized treatment plans.
• Facilitate or assist with therapeutic groups and recreational activities.
• Use verbal de-escalation and crisis intervention techniques when patients become agitated.
• Accurately document patient observations and care provided in the electronic medical record.
• Maintain patient confidentiality and comply with hospital policies and safety standards.
• Build positive, professional relationships with patients and their families while promoting recovery and emotional well-being.
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