Summary
Overview
Work History
Education
Skills
CUST
Accomplishments
Software
Interests
Timeline
Generic

Shakeah Venable

Patient Care Technician / Phlebotomist/ Medical Assistant
Troy ,NY

Summary

Dynamic medical office professional with over 10 years of experience managing medical secretarial duties within a large hospital system, efficiently handling more than 50 patient interactions daily. Proficient in coordinating patient appointments, processing insurance verifications, and ensuring timely authorizations for surgeries while maintaining meticulous records and preparing charts. Expertise in utilizing Meditech and EMR systems, alongside MS Office Suite, to streamline patient information management and enhance operational efficiency. Committed to delivering exceptional patient care through effective communication and organizational skills.

Overview

27
27
years of professional experience
1
1
Language

Work History

Phlebotomist/Lab Technician

Labcorp
01.2022 - Current
  • Perform blood draws
  • Administer blood plasma centrifuging
  • Assist office staff with patient registration
  • Verify patient insurance coverage

Phlebotomist/Lab Technician (Contract Role)

Apidel Technologies
01.2022 - 01.2022
  • Assisted busy office with phlebotomist duties, conducting high-volume sticks daily
  • Served as Biomedical collection specialist, performing venipuncture and properly transporting specimens
  • Updated and collected healthcare history from patients and updated medical documentation within EMR

Phlebotomist/Lab Technician (Contract Role)

ACM Global Laboratories
01.2019 - 01.2020
  • Assisted busy office with phlebotomist duties, conducting high-volume sticks daily
  • Served as Biomedical collection specialist, performing venipuncture and properly transporting specimens
  • Updated and collected healthcare history from patients and updated medical documentation within EMR

Phlebotomist (Contract Role)

Midland Health
01.2018 - 01.2018
  • Assisted busy office with phlebotomist duties, conducting high-volume sticks daily
  • Served as Biomedical collection specialist, performing venipuncture and properly transporting specimens
  • Updated and collected healthcare history from patients and updated medical documentation within EMR

Secretary/Phlebotomist

American Red Cross
01.2017 - 01.2018
  • Oversaw secretarial and phlebotomy duties for high-volume incoming patient traffic to facility
  • Checked patients in/out, verified all demographics, and updated patient medical histories
  • Prepped and reviewed charts prior to appointments, and obtained necessary lab results
  • Reviewed and maintained all new patient records, and posted collections and utilized EMR

Ambulatory Surgery Secretary, PCTII

Samaritan Hospital System
01.2008 - 01.2015
  • Conducted medical front office administration for up to 50+ incoming daily patients to hospital
  • Verified patient demographics and insurance to ensure correct billing for claims
  • Checked patient data including insurance, demographic, and health history to ensure correctness
  • Verified insurances, completed authorizations, and patient charts for surgical procedures
  • Scheduled and coordinated high-volume patient appointments, and verified claims with insurance companies
  • Answered multi-line phone system and transferred calls as required, and recorded patient medications
  • Maintained strict adherence to current HIPAA rules and regulations, and proofread documentation for doctors

Ambulatory Surgery Secretary, PCTII

Samaritan Hospital System
01.2008 - 01.2015
  • Conducted medical front office administration for up to 50+ incoming daily patients to hospital
  • Verified patient demographics and insurance to ensure correct billing for claims
  • Checked patient data including insurance, demographic, and health history to ensure correctness
  • Verified insurance, completed authorizations, and patient charts for surgical procedures
  • Scheduled and coordinated high-volume patient appointments, and verified claims with insurance companies
  • Answered multi-line phone system and transferred calls as required, and recorded patient medications
  • Maintained strict adherence to current HIPAA rules and regulations, and proofread documentation for doctors
  • Secretarial duties, patient care, stocking, cleaning, data entry, and chart preparation for next-day surgery
  • Responsible for verifying H&P facts to ensure medical clearance for surgery
  • Cross-trained to anesthesia tech and PACU tech position as well as over P.A.T. to run preadmissions testing
  • Schedule patient and operating room appointments and coordinate and verify claims and coverage with insurance companies
  • Recorded patient medications and ordered supplies as necessary
  • Proofread paperwork with doctors and provided appropriate edits
  • Completed A3 rounding with doctors to assess processes and evaluate needs for modification
  • Cross-trained doctors during the digital prescription conversion process

Senior Childcare Worker

Samaritans Shelters
01.2003 - 01.2007
  • Working closely with children in OCF’s and the court systems

OR Technician

Albany Medical Center
01.2002 - 01.2002
  • Working alongside Doctors and other staff in the operating room (passing instruments to surgeons during procedures, sterile field technique, etc.)

Surgical Services Technician

St. Peter’s Hospital
01.1999 - 01.2001
  • Cleaning rooms, stocking, etc. under direction of nurses

Education

High School - undefined

Rensselaer High School
Rensselaer, NY
01.1994

Skills

All my skills

CUST

Automobile Accident, Surgery & Recovery 2015-2017

Accomplishments

Crossed trained with anesthesiologist for anesthesia tech, cross train to a patient coordinator, cross train to surgical scheduler, coordinated per-admission testing,surgical technician, did ac surgical rounding with surgical doctors to see where we could better improve patient care, revamped paperwork, coordinated ambulatory surgery worked covered in pacu when needed did billing for ambulatory surgery anesthesia, and Pacu

Software

Meda tech

Microsoft

Emr

Interests

Adding to my medical career

Timeline

Phlebotomist/Lab Technician

Labcorp
01.2022 - Current

Phlebotomist/Lab Technician (Contract Role)

Apidel Technologies
01.2022 - 01.2022

Phlebotomist/Lab Technician (Contract Role)

ACM Global Laboratories
01.2019 - 01.2020

Phlebotomist (Contract Role)

Midland Health
01.2018 - 01.2018

Secretary/Phlebotomist

American Red Cross
01.2017 - 01.2018

Ambulatory Surgery Secretary, PCTII

Samaritan Hospital System
01.2008 - 01.2015

Ambulatory Surgery Secretary, PCTII

Samaritan Hospital System
01.2008 - 01.2015

Senior Childcare Worker

Samaritans Shelters
01.2003 - 01.2007

OR Technician

Albany Medical Center
01.2002 - 01.2002

Surgical Services Technician

St. Peter’s Hospital
01.1999 - 01.2001

High School - undefined

Rensselaer High School
Shakeah VenablePatient Care Technician / Phlebotomist/ Medical Assistant