Shakeel Spencer
Summary
Dynamic and detail-oriented waiter with a proven track record at Riu Hotels & Resorts, excelling in customer service and fine dining. Expert in multitasking and time management, consistently ensuring prompt service and a welcoming atmosphere. Recognized for maintaining high standards of professionalism and enhancing guest experiences through attentive order taking and menu presentation.
Overview
4
4
years of professional experience
Work History
WAITER
Riu Hotels & Resorts
Mohoe Bay Rose Hall Ironshore Montego Bay
10.2021 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Education
Food And Beverage Certificate - Food And Beverage
Smart Skills Training & Academic Center
6 Allan Ave Port Antonio Portland 07-2019
GED -
Port Antonio High School
178 Port Antonio Portland 09-2017
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Professional appearance
- Table setting
- Fine dining
- Menu presentation
Timeline
WAITER
Riu Hotels & Resorts
10.2021 - Current
Food And Beverage Certificate - Food And Beverage
Smart Skills Training & Academic Center
GED -
Port Antonio High School