Shakeena McBride-Akofur
Torrington,CT
Summary
I am a hardworking, career driven professional with 15 years’ experience in Documentation Imaging Technician duties.
I believe I am a strong candidate for this position because my experience has prepared me with skills needed for this position.
I have maintained up to standard level in organizational skills, communication and analytical capabilities to name a few.
I prioritize duties assigned to me and I ensure I am a strong link in any team. I offer dedication, commitment and integral values needed for every thriving work environment. I am a passionate and motivated individual that strives for excellence.
Experienced with document imaging software and hardware, ensuring precise digitization and organization of records. Utilizes technical skills to enhance data retrieval and streamline workflow processes. Knowledge of maintaining and troubleshooting imaging equipment to ensure consistent performance and quality control.
Overview
20
20
years of professional experience
Work History
Document Imaging Tech III
Yale New Haven Health System
01.2010 - Current
- Verification and organization of patient records. (E.g. Epic)
- Organize, merge and simplify multiple records attached to patients with several medical records.
- Training subordinates and new hires on Epic systems and Medi-tech systems for lab requisitions
- Cross identity merging for various hospitals (including Yale New Haven and Bridgeport Hospital, Yale Medical group).
- Performing administrative and clerical work associated with record keeping such as answering phones, mailing of records to patients and faxing records to authorized departments or Doctor's offices.
- Ensuring sensitive records are well managed and only authorized personnel get access to such records.
- HIPAA Compliance
- Quality Assurance and Audit Review
- Utilizing EPIC and Solarity accurately to prep, scan and index records into the hospital system.
- Maintaining accurate and comprehensible records that have no duplications, mistakes or omissions.
Registrar/Secretary
Office Team Temp Agency Stamford CT
01.2007 - 01.2010
- Updating databases with authorized and authenticated data.
- Credentialing doctors and verifying their NPI numbers.
- Maintaining records needed for Re-appointments of doctors.
- Managing calendars for assigned doctors and medical staff.
- Applying communicative skills and practicing transparency so medical teams are paged in a timely manner, calls are redirected to the correct department and emails are sent to the appropriate recipient.
Office Manager
Dr. Tumminello, M.D. Urologist Specialist
01.2006 - 01.2007
- Scheduling appointments for patients
- Scheduling and booking surgeries, CAT Scans and MRI's to name a few
- Billing, submitting claims, E.O.B. adjustments and recording insurance denials to Insurance using specific coding.
- Updating Payroll department of hours worked by administrative employees
- Managing reception duties.
- Safe and sanitary Collection of patient Specimen and ensuring they are sent to labs on a timely manner
- Collecting copayments from patients
Education
University of Arizona Global Campus
11.2025
High School - undefined
Stamford High School
Stamford, CT01.2003
Skills
- Critical thinking skills and an active listener
- Resilient, reliant and dependable
- Strong communication skills
- Proficiency in Microsoft office suite
- Proficiency in EPIC, Solarity Health Software and Citrix
- Proficiency in Medi-tech and HPF workstation
- Efficient time management and detail oriented
- Ability to multitask and apply organizational skills
- Data Entry and Reporting Tools
- Document management
- Document scanning
- Remote Access
Timeline
Document Imaging Tech III
Yale New Haven Health System
01.2010 - Current
Registrar/Secretary
Office Team Temp Agency Stamford CT
01.2007 - 01.2010
Office Manager
Dr. Tumminello, M.D. Urologist Specialist
01.2006 - 01.2007
High School - undefined
Stamford High School
University of Arizona Global Campus