Shakeithtria McFarland
Baytown,TX
Summary
Dedicated professional with expertise in workplace safety and compliance. Proven track record in conducting inspections and implementing training programs to enhance safety protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bus Driver
Hotard
Port Arthur, TX
01.2025 - Current
- Operated passenger bus safely, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Assisted passengers with boarding and disembarking, providing excellent customer service.
- Maintained accurate logs of mileage, fuel usage, and passenger counts for reporting purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Dispatcher Coordinator
Yankee Line
Deer Park, TX
08.2022 - 01.2026
- Coordinated daily dispatch operations to optimize resource allocation and service delivery.
- Managed communication between drivers, clients, and management to ensure timely updates.
- Trained new dispatch personnel on systems, procedures, and best practices for efficiency.
- Led initiatives to streamline communication channels, improving response times by staff.
- Mentored team members in problem-solving techniques to enhance overall service quality.
Bus Operator
Zachary Construction
Port Arthur, TX
09.2024 - 01.2025
- Operated buses safely, ensuring compliance with traffic regulations and company policies.
- Conducted pre-trip inspections to verify vehicle readiness and safety standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Maintained accurate logs of mileage, fuel usage, and maintenance activities.
Street Superintendent
Metropolitan Transportation Authority
Houston, TX
06.2023 - 01.2025
- Managed street maintenance operations to ensure optimal transit conditions.
- Coordinated repair schedules and resource allocation for infrastructure projects.
- Implemented safety protocols to enhance team compliance and reduce incidents.
- Supervised crews in executing street repairs, ensuring adherence to timelines.
Prior Authorization Specialist
Cigna
Houston, TX
08.2022 - 06.2023
- Processed prior authorization requests efficiently, ensuring compliance with Cigna's guidelines and protocols.
- Reviewed clinical documentation to assess medical necessity for various treatments and procedures.
- Coordinated with healthcare providers to obtain necessary information for timely authorization decisions.
- Utilized electronic health record systems to track authorization status and communicate updates to stakeholders.
Safety Supervisor
Onpoint Industrial Services
Deer Park, TX
02.2018 - 08.2022
- Oversaw safety compliance audits to ensure adherence to industry regulations.
- Developed and implemented safety training programs for new employees.
- Conducted regular site inspections to identify potential hazards and enforce corrective actions.
- Collaborated with management to create safety improvement initiatives, enhancing workplace culture.
- Analyzed incident reports to identify trends, driving improvements in safety protocols.
- Monitored safety practices of new and existing employees.
Education
Bachelor of Science - Nursing Practice
San Jacinto College
Pasadena, TX05-2027
High School Diploma -
Madison High School
Houston, TX05-2010
Skills
- Workplace safety
- Machine operation
- Tool maintenance
- Scheduling coordination
- Tool crafting
- Teamwork
- Customer service
- Problem-solving abilities
Certification
- CDL Class A Driver
- Osha 40/50/
- Saftey Certs
- Nccer
Timeline
Bus Driver
Hotard
01.2025 - Current
Bus Operator
Zachary Construction
09.2024 - 01.2025
Street Superintendent
Metropolitan Transportation Authority
06.2023 - 01.2025
Dispatcher Coordinator
Yankee Line
08.2022 - 01.2026
Prior Authorization Specialist
Cigna
08.2022 - 06.2023
Safety Supervisor
Onpoint Industrial Services
02.2018 - 08.2022
Bachelor of Science - Nursing Practice
San Jacinto College
High School Diploma -
Madison High School