Shakema Todman-Mills
Hampton,GA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician II
CVS Specialty Pharmacy
Atlanta, Ga
05.2023 - Current
- Managed patient records ensuring accuracy and compliance with regulations.
- Processed insurance claims to facilitate timely medication access for patients.
- Trained new pharmacy technicians on operational procedures and systems.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Pharmacy Technician I
CVS Specialty Pharmacy
Atlanta, Ga
07.2020 - 2023
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received payment from customers and processed credit card transactions when necessary.
Inventory Specialist
Cvs Pharmacy Retail
Atlanta, MI
03.2018 - 07.2020
- Conducted regular stock audits to maintain accuracy in inventory records.
- Collaborated with pharmacy staff to ensure proper labeling and storage of medications.
- Implemented best practices for inventory rotation to maintain product freshness.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
Pharmacy Technician
CVS Pharmacy Retail
Atlanta, Georgia
04.2013 - 01.2017
- Assisted pharmacists in preparing and dispensing medications to patients.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Maintained accurate prescription records and ensured compliance with regulations.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
Education
Certified Nurse Assistant - Patient Care Technician
Miami Lakes Technical School
Miami, FL 01.2002 - 12.2003
High School Diploma -
North Miami Beach Senior High
Miami Beach , FL 06-1999
BBA - Acquisition And Contract Management Concentration
Strayer University
01.2026 - 04.2026
Skills
- Inventory management
- Customer service
- Data entry
- Medication preparation
- Insurance processing
- Problem resolution
- Patient care
- Healthcare regulations
- HIPAA
- Prescription filling
- Medicare and medicaid process
Certification
- PHTC018553 Georgia Pharmacy License
- CPHT-30248759 Georgia Certifications
- 0230044876 Virgina License
Timeline
BBA - Acquisition And Contract Management Concentration
Strayer University
01.2026 - 04.2026
Pharmacy Technician II
CVS Specialty Pharmacy
05.2023 - Current
Pharmacy Technician I
CVS Specialty Pharmacy
07.2020 - 2023
Inventory Specialist
Cvs Pharmacy Retail
03.2018 - 07.2020
Pharmacy Technician
CVS Pharmacy Retail
04.2013 - 01.2017
Certified Nurse Assistant - Patient Care Technician
Miami Lakes Technical School
01.2002 - 12.2003
High School Diploma -
North Miami Beach Senior High