Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakendra Harris

Tallahassee,FL

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

19
19
years of professional experience

Work History

Fulfillment Center Associate

Amazon
08.2023 - Current
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Checked packages and merchandise for damage and notified vendors.

Bookkeeper

Smah Lux LLC
01.2022 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Travel Agent

Inteletravel
01.2019 - 08.2023
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Created promotional materials to increase visibility and attract larger market share.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Conducted market research to investigate potential new travel destinations.
  • Attended industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Correctional Officer

Wakulla Correctional Institution
03.2015 - 11.2018
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Interviewed inmates to obtain information and evidence.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Supervised inmates during meals, recreation and other activities.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.

Manager

Walmart
07.2011 - 01.2015
  • Launched quality assurance practices for each phase of development
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Cross-trained existing employees to maximize team agility and performance.

Scan Clerk

Clerk Of Courts
05.2009 - 07.2011
  • Improved data accuracy by thoroughly reviewing scanned documents for errors and making necessary corrections.
  • Complied with company policies and safety protocols to maintain safety and operational performance of copy machines
  • Aided in the implementation of new scanning technology, assisting colleagues in adapting to updated systems for increased productivity.
  • Ensured compliance with privacy regulations by maintaining strict confidentiality regarding sensitive client information.
  • Increased team efficiency by cross-training peers on multiple scanning systems and software applications.

RCA

USPS
02.2005 - 03.2009
  • Enhanced workplace safety with thorough equipment inspections and maintenance routines.
  • Delivered exceptional customer service, resolving issues promptly and courteously.
  • Upsold postal services like insurance and tracking.
  • Reduced wait times for customers by consistently maintaining a well-organized work area.
  • Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
  • Kept up-to-date with changes in postal regulation codes ensuring that the office was always in compliance with all policies.

Education

GED -

ACE
Tallahassee, FL
05.2016

Skills

  • Cash Handling
  • Retail Sales
  • Travel Brochure Dissemination
  • Digital Marketing
  • Active Listening
  • Dependable and reliable
  • Heavy Lifting
  • Motivated Team Player
  • Staff Management
  • Staff Training and Development
  • Professional and Courteous
  • Managing Operations and Efficiency

Timeline

Fulfillment Center Associate

Amazon
08.2023 - Current

Bookkeeper

Smah Lux LLC
01.2022 - Current

Travel Agent

Inteletravel
01.2019 - 08.2023

Correctional Officer

Wakulla Correctional Institution
03.2015 - 11.2018

Manager

Walmart
07.2011 - 01.2015

Scan Clerk

Clerk Of Courts
05.2009 - 07.2011

RCA

USPS
02.2005 - 03.2009

GED -

ACE

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Shakendra Harris