Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shakenya Clark

AURORA

Summary

Certified Nursing Assistant with 12 years of experience seeking a position with an opportunity to learn, gain more work experience, and utilize skills in the best possible way for enhancing expectations and goals. Proficient and caring nursing team member offering outstanding patient-facing experience. Adapted at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Edward Hospital
10.2023 - Current
  • Provide Pre & post op care, CBI & foley care & removal, assist with ADLs, vital signs, EPIC documentation, attend mandatory meetings, complete educational modules through Healthstream, ambulate patients, NG tube care, JP drains, ostomy , colostomy, & urostomy care, answering call lights, and isolation precautions

  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Program Coordinator

Centene, Corp
07.2021 - 09.2023
  • Receiving & making outgoing calls to providers, faxing RFIs , processing Inpatient & Outpatient whether its urgent , expedited, standard, or concurrent , auto-approving different service types, making TCA corrections, emailing requests, working with different programs such as Filenet , Biscom, Amysis ,Med Management OPS, excel, words,& Trucare
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Responding to emails & IMs in a timely manner, being available &productive throughout my shift ,maintaining a required daily productivity , completing any training assigned to my Centene University ,attending any required meetings,& assisting the team when help is needed

Hospice Aide

Rainbow Hospice And Palliative Care
05.2016 - 07.2021
  • Serve as the key member of interdisciplinary healthcare team through the busy hospice company
  • The team consisted of MDs, RNs(case managers), ,LPNs, Chaplains, Social Workers, CNAs ,& Practice Managers
  • Day to day duties was to provide care to patients at the end of life by spending time listening during bedside visits, comforting, providing emotional support , feeding, utilizing mechanical lifts, and turning &reposition, electronically submitting documentation in a timely manner; as well as attending team meetings, communicating via work phone & email .
  • Checked and recorded vital signs, noting any significant changes and notifying the case manager nurse immediately
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Certified Nursing Assistant

Senior Star At Weber Place
10.2015 - 05.2016
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Turned & repositioned patients, and attended employee meetings.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Checked patient vitals such as temperature, pulse and blood pressure.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Certified Nursing Assistant

Spring Creek
03.2015 - 11.2015
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Turned & repositioned patients , and attended employee meetings
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, pulse and blood pressure.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

CERTIFIED nursing assistant

Bria of Westmont
10.2014 - 02.2015
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Turned & repositioned patients , and attended employee meetings.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, pulse and blood pressure.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Certified Nursing Assistant

Symphony of Joliet
06.2013 - 12.2013
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Turned & repositioned patients and attended employee meetings.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, pulse and blood pressure.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.

Certified Nursing Assistant

Embassy Care Center
08.2012 - 04.2013
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks including behavioral patients.
  • Turned & repositioned patients, and attended employee meetings.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Checked patient vitals such as temperature, pulse and blood pressure.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Education

Joliet Junior College
Joliet, IL

Bachelor of Science - Nursing

Chamberlain University
Addison, IL
12.2025

Certification -

Healthcare Training Institute
Joliet, IL
03.2013

GED -

Will County Regional Office Of Education
Joliet, IL
06.2012

Skills

  • HIPPA Rules&Regulations
  • Medical Terminology
  • Computer program: Microsoft Office:Word, Excel, Outlook,&Powerpoint
  • Scanning & Faxing
  • Excellent communication skills
  • CPR certified
  • Demonstrates a proficient knowledge of email applications
  • Ability to multitask
  • Ability to successfully adapt to changes in work environment
  • Ability to use a desktop computer system
  • People person
  • Reliable
  • CPR certified

Certification

Stop the Bleed certification

Certified Nursing Assistant

Timeline

Patient Care Technician

Edward Hospital
10.2023 - Current

Program Coordinator

Centene, Corp
07.2021 - 09.2023

Hospice Aide

Rainbow Hospice And Palliative Care
05.2016 - 07.2021

Certified Nursing Assistant

Senior Star At Weber Place
10.2015 - 05.2016

Certified Nursing Assistant

Spring Creek
03.2015 - 11.2015

CERTIFIED nursing assistant

Bria of Westmont
10.2014 - 02.2015

Certified Nursing Assistant

Symphony of Joliet
06.2013 - 12.2013

Certified Nursing Assistant

Embassy Care Center
08.2012 - 04.2013

Joliet Junior College

Bachelor of Science - Nursing

Chamberlain University

Certification -

Healthcare Training Institute

GED -

Will County Regional Office Of Education

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Shakenya Clark