Shakera Anderson
Lugoff,SC
Summary
To secure a successful career in Consumer Relations and/or Real Estate. To proceed to make a difference in the impoverished communities, with the ambition that it transcends into a global operation.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
COMMUNITY ENGAGEMENT COORDINATOR (NON-PROFIT)
BALTIMORE CITY HEALTH DEPARTMENT
2017 - 2017
- Helped homeless people find jobs, housing, and attain health care for themselves and their children.
- Assisted single mothers in poverty to attain higher education and employment.
- Helped find and provide resources for mental, emotional, and physical health enhancement.
Senior Leasing Consultant
AION Management
Baltimore, MD
03.2018 - 10.2020
- Facilitated leasing processes, guiding prospective tenants through property tours and application procedures.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and retention rates.
- Analyzed market trends to establish competitive rental pricing, optimizing occupancy rates within managed properties.
- Implemented effective marketing strategies across various platforms to increase property visibility and attract potential tenants.
- Conducted thorough background checks and credit assessments to ensure tenant eligibility and minimize risk.
- Trained junior consultants on leasing protocols, improving team efficiency and performance standards.
- Collaborated with maintenance staff to address tenant concerns promptly, maintaining high levels of property satisfaction.
DESIGN CONSULTANT
BASSETT HOME FURNISHINGS
01.2016 - 01.2018
- Provided Clients with design expertise and assistance in their residential and commercial spaces.
- Required efficient time management skills and some administrative work.
BARTENDER/SERVER
BALTIMORE COMEDY FACTORY
01.2014 - 01.2017
- Provided guests with quality and hospitable food and beverage service at a fast pace.
- Performed multiple tasks at once
- Operated under highly intense circumstances and high volume of business.
COCKTAIL/BANQUET SERVER
MCCORMICKS AND SCHMICKS
01.2011 - 01.2014
- Provided gracious customer service at the standards of fine dining hospitality.
- Acquired an extensive level of knowledge on wines/ liquor and fine cuisine.
- Trained new team members on the standards and policies of the establishment.
- Consistently operated in high volume and highly intense environment.
- Performed multiple tasks at once.
Sales and Leasing Consultant
Equity Residential
Washington DC
11.2022 - 01.2024
- Cultivated relationships with clients to understand needs and preferences, enhancing customer satisfaction.
- Guided clients through leasing options, ensuring informed decisions aligned with budget and lifestyle requirements.
- Analyzed market trends to adjust pricing strategies, maximizing occupancy rates while remaining competitive within the market.
- Executed property showings, effectively showcasing features and benefits of available units to potential tenants.
- Conducted regular follow-ups with clients post-lease signing to ensure ongoing satisfaction and foster long-term relationships.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Maintained strong and well-managed online presence to successfully market community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Ensured strict compliance with federal, state, and local regulations related to fair housing policies and ethical leasing practices.
- Expanded customer base through targeted prospecting efforts including cold calling, email campaigns, open houses, and social media outreach.
- Assisted property managers in maintaining occupancy levels by promptly addressing tenant concerns and coordinating repair or maintenance requests as needed.
Rideshare Driver
Uber And Lyft
DC Maryland & Virginia
2017 - Current
- Provided safe and reliable transportation for passengers in urban areas.
- Navigated efficient routes using GPS technology to minimize travel time.
- Maintained vehicle cleanliness and ensured compliance with safety regulations.
- Delivered exceptional customer service by addressing passenger needs promptly.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Managed ride requests and efficiently coordinated pickups during peak hours.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
Education
Bachelor of Science - Family and Consumer Sciences, Merchandising
MORGAN STATE UNIVERSITY
01.2014
Skills
- Nonprofit experience
- Multicultural sensitivity
- Partnership development
- Volunteer recruitment
- Time management
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Organizational skills
- Written and verbal communication
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteTimeline
Sales and Leasing Consultant
Equity Residential
11.2022 - 01.2024
Senior Leasing Consultant
AION Management
03.2018 - 10.2020
DESIGN CONSULTANT
BASSETT HOME FURNISHINGS
01.2016 - 01.2018
BARTENDER/SERVER
BALTIMORE COMEDY FACTORY
01.2014 - 01.2017
COCKTAIL/BANQUET SERVER
MCCORMICKS AND SCHMICKS
01.2011 - 01.2014
COMMUNITY ENGAGEMENT COORDINATOR (NON-PROFIT)
BALTIMORE CITY HEALTH DEPARTMENT
2017 - 2017
Rideshare Driver
Uber And Lyft
2017 - Current
Bachelor of Science - Family and Consumer Sciences, Merchandising
MORGAN STATE UNIVERSITY