Shakera Ingram
Syracuse
Summary
Dynamic Public Safety Officer with Allied, skilled in emergency response and conflict de-escalation. Proven track record in maintaining safety through effective surveillance and proactive incident reporting. First aid certified, adept at providing immediate assistance during crises while fostering strong community relationships. Committed to protecting people and property with a focus on continuous improvement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Public Safety Officer
Allied
09.2024 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
- Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
- Answered emergency calls for help from citizens and business owners.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
- Responded to emergency calls efficiently, providing immediate assistance and coordinating with other emergency services.
Personal Care Assistant
Maxim Healthcare
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
Package Delivery Driver
Amazon
06.2024 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Lifted, lowered, and carried packages typically weighing [Number] pounds throughout regular course of delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
Education
Criminal Justice - Homeland Security
SUNY Broome Community College
Binghamton, NY05-2022
GED -
Broome Tioga Boces
Binghamton05-2012
Skills
- De-escalation strategies
- First aid certified
- Report preparation
- Emergency response
- Conflict de-escalation
- Surveillance techniques
- Security management
- Public safety management
- Grounds patrol
- Patrol procedures
- Public safety
- Protecting people and property
- Suspicious activity monitoring
- Foot patrolling
Certification
- Nonviolent Crisis Intervention
- Basic Handgun Safety Course-18 Hours
- 16 Hour On-The-Job Trainings Course
- Osha 10
Languages
English
Timeline
Public Safety Officer
Allied
09.2024 - Current
Package Delivery Driver
Amazon
06.2024 - 09.2024
Personal Care Assistant
Maxim Healthcare
04.2024 - Current
Criminal Justice - Homeland Security
SUNY Broome Community College
GED -
Broome Tioga Boces
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