Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakeria Sampson

Tallahassee,FL

Summary

Business-driven mind known for exceptional talents in operations, leadership, and problem solving with more than 8 years of experience. Known to be a leader in any type of situation. Committed to providing high-critical service and has a heightened passion for challenges. I am seeking a new position where I can leverage my skills and successfully collaborate across organizational levels.

Overview

6
6
years of professional experience

Work History

Health Center Manager

Planned Parenthood
12.2022 - Current
  • Liaising with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Provides day to day leadership to support the operations of health center services.
  • Demonstrate commitment to enhancement of staff skills, leadership development, capabilities, job knowledge and, where possible, opportunity for advancement.
  • Manage revenue, expenses, and staffing to ensure successful operations and financial stability for the health center.
  • Facilitate regular staff meetings to support communications, deliver training, and ensure compliance with PPSENFL policies and all processes.
  • Create partnerships with community organizations that can help promotes education or clinical services to meet the needs of specific populations.
  • Ensures the highest level of customer service by regularly monitoring and measuring outcomes.
  • Builds and reinforces a culture where center staff is personally accountable and takes pride in their work.
  • Supervise licensed and unlicensed staff and volunteers.
  • Facilitates closing the loop between staff concerns and actions taken to implement change or a broader perspective to facilitate a better understanding.
  • Monitors, gathers and reports health center data to stakeholders and uses it to make informed decisions.
  • Ensure compliance with all organizational quality assurance guidelines and federal regulations including OSHA and CLIA.
  • Demonstrate commitment to enhancement of staff skills, leadership development, capabilities, job knowledge and, where possible, opportunity for advancement.
  • Analyze health center trends and make adjustments to health center operations and finances accordingly to support overall agency and consumer service objectives.
  • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers.






Operations Consultant Analyst

Florida Department Of Health
12.2020 - 12.2022
  • Managed effective program outreach plans with strategic use of research, forecasts, and collecting information from different databases.
  • Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
  • Collaborated with County Health Departments and Long-Term Care facilities to implement best practices for preventing healthcare-associated infections.
  • Supervised and facilitated meetings with team members to disseminate information, share ideas, and target issues.
  • Implemented processes to improve overall operations of the Healthcare-Associated Infection (HAI) program.
  • Assisted with developing and creating Standard Operating Procedures (SOPs).
  • Partnered with clients and stakeholders to coordinate and implement project planning and milestones.
  • Identified operational requirements and opportunities for improvement.
  • Developed and implemented new processes and procedures to enhance operations.
  • Documented findings, prepared reports, and made recommendations.
  • Maintained data integrity by identifying, researching, and resolving data quality issues to ensure accurate reporting from different data sources.
  • Initiated change and supported staff to improve the productivity and effectiveness of internal operations.
  • Facilitated training initiatives and promoted best practices.

Assistant Store Manager

Ross Dress For Less
06.2017 - 10.2020
  • Demonstrated company core values such as respect, honesty, integrity, diversity,inclusion, and others' safety as a role model.
  • Reviewed sales and gross profit reports to determine options for increasing market growth and store demands.
  • Verified inventory counts remained within monthly tolerance levels, and compiled financial data in compliance with the budget.
  • Responsible for expense control, executing customer service programs, and organization development.
  • Assisted in the analysis of store reports to evaluate controllable expenses and overall store performance.
  • Ensured compliance with all state, local, and federal regulations.
  • Was responsible for payroll administration including daily punch edits, associate scheduling compliance, payroll transmission, and payroll reporting.
  • Executed customer service programs and merchandise presentation programs through associate training and program supervision.
  • Interviewed, hired, and trained staff.

Education

MBA -

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2019

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2016

Skills

  • Operating Plans Development
  • Budget Management
  • Collaborations
  • Organizational Goal Development
  • Critical Thinking
  • Operations Oversight
  • Leadership
  • Business Growth Initiatives
  • Program Implementation
  • Problem-Solving
  • Regulatory Compliance
  • Analysis and Reporting

Timeline

Health Center Manager

Planned Parenthood
12.2022 - Current

Operations Consultant Analyst

Florida Department Of Health
12.2020 - 12.2022

Assistant Store Manager

Ross Dress For Less
06.2017 - 10.2020

MBA -

Florida Agricultural And Mechanical University

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University

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Shakeria Sampson